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LanguageLine Solutions - Columbus, OH

posted about 2 months ago

Full-time - Mid Level
Remote - Columbus, OH
Professional, Scientific, and Technical Services

About the position

The Strategic Account Executive - Midwest at LanguageLine Solutions is responsible for driving new revenue growth by identifying and selling language solutions to Healthcare and Enterprise organizations. This role involves engaging with prospective and current customers to deliver comprehensive language services, including interpretation and translation, while managing a portfolio of leads and ensuring customer satisfaction through effective contract management and proposal development.

Responsibilities

  • Identify, engage, and close sales opportunities with new Healthcare and Enterprise customers.
  • Deliver on company objectives of increased revenue and profit margins.
  • Develop a strategic customer acquisition plan targeting top accounts.
  • Manage a portfolio of Healthcare and Enterprise leads generated through prospecting calls and marketing sources.
  • Understand complex customer issues regarding language support and recommend solutions.
  • Negotiate contract terms and manage the contract process through to execution.
  • Create sales plans for specific opportunities by identifying customer decision makers and action items.
  • Interface with product and market specialists to develop cross-product deal pricing.
  • Manage complex sales opportunities ensuring buy-in from all customer stakeholders.
  • Coordinate the development of comprehensive proposals in response to customer RFIs and RFPs.
  • Document and track all activity using Salesforce.com.
  • Ensure efficient transition of customer deals to Account Manager for day-to-day responsibilities.
  • Provide support to cross-functional teams as needed.

Requirements

  • Bachelor's Degree or equivalent sales experience.
  • Language services industry experience.
  • Proven ability to sell to top-level executives by articulating value proposition and tangible ROI.
  • Experience with Customer Centric Selling, Solution Selling, SPIN Selling is a plus.
  • Excellent written and verbal communication skills.
  • Highly motivated with a positive attitude and excellent organizational skills.
  • Proficient in MS Word, Excel, PowerPoint, and Salesforce.com applications.

Nice-to-haves

  • Experience in the healthcare sector.
  • Familiarity with contract negotiation processes.

Benefits

  • Competitive salary with commission opportunities.
  • Remote work flexibility.
  • Comprehensive health insurance options.
  • 401(k) retirement plan with company matching.
  • Paid time off and holidays.
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