Strategic Account Executive

Notable - San Mateo, CA

San Mateo, CA

Publishing Industries

About the position

Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We don't just make software. We are on a mission to fix the broken U.S. healthcare system by helping to eliminate the massive administrative burden that is placed on our nation's healthcare staff. We hire people from diverse backgrounds and are always looking for employees who bring fresh ideas to our space. Passion is paramount, and at Notable, you will get to work with other talented people who aim to set the new standard for innovation in healthcare. As a Strategic Account Executive at Notable, you will own retention and growth strategy, executive relationship management and strategic alignment for our growing list of leading health system partners. The ideal candidate for this role is a leader who can wear many hats, with proven ability to learn quickly and adapt. We're looking for someone who can not only be the face of Notable to partner C-suite executives, but who can also build and drive excellence across a function.

Responsibilities

• Lead relationship cultivation to surface new verticals and growth areas to create more value within existing client base
• Participate in Quarterly Business Reviews, Joint Operating Committees, and other meetings with clients' leadership team to drive strategic alignment, product education, and growth opportunities.
• Define and implement stakeholder mapping and account plans that strategically build a network of key contacts and advocates in order to further align to strategic priorities and metrics to drive account growth.
• Own the full sales cycle, from identifying opportunities to building relationships with key stakeholders to negotiation and contracting for expansion opportunities with current partners.
• Codify account management processes and structures to drive longitudinal relationship management, retention, and growth.
• Approach the market with a beginner's mind, bringing iterative feedback back to product and solutions teams in order to continually improve Notable's ability to drive outsized outcomes for our partners.
• Align internally with sales, deployments, marketing, and solutions teams to evolve our product and service.

Requirements

• 6+ years of healthcare sales or strategic account management experience at an enterprise level
• Experience understanding enterprise customer needs and translating them into achievable goals
• Experience in SaaS companies in the healthcare industry
• Experience owning commercial targets and revenue retention/growth
• Impeccable verbal, written communication, presentation and articulation skills with attention to detail
• Ability to make thoughtful, actionable recommendations and quickly build consensus with senior-level internal and external stakeholders
• Able to travel up to 60%

Nice-to-haves

• Drive to understand clients' business goals, anticipate future needs and identify solutions
• Are a team player with a high level of integrity and desire to assist your tribe - you can be flexible as the organization scales rapidly
• Approach challenges with a beginners mind and desire to learn
• Have a proven capacity to develop relationships with key stakeholders and optimize enterprise customer accounts, you understand what it means to evangelize your product
• Are entrepreneurial, creative, resourceful, self-starter in a fast-paced environment
• Are resourceful - might not have all the answers, but you know how to find them