Strategic Account Executive

Rentokil Initial - Wyomissing, PA

Full-time - Mid Level

Wyomissing, PA

Administrative and Support Services

About the position

This role for Rentokil Terminix is to retain and grow their assigned account portfolio through selling un-serviced sites and through the introduction of products, services, and solutions to meet customer business objectives. Strategic Account Executives will work to maximize our company's services across the customer's footprint by working closely with our branch structure and their customers. Revenue will come from selling additional sites, services, lines of business, and products to existing customers by executing LAMP principles and our account management program. This individual will manage a $7M+ portfolio of business with a sales growth goal of $1.5M+ each year. Additionally, this individual will be responsible to profitably negotiate customer contract renewals with a goal of 70% current contracts each year.

Responsibilities

• Growth focus through leveraging LAMP concepts to broaden customer relationships and target sales opportunities to improve outcomes.
• Develop and implement customized business plans to identify growth opportunities and harvest business through an intentional strategy.
• Focus on profitability through the use of tools to measure profit and the development of targeted strategies to make deals better/more profitable through renewal negotiations and customer discussion.
• Responsible for retention of existing customer base through negotiating proactive renewals/extensions of agreements.
• Responsible for relationship wellness through ongoing risk assessments and customer satisfaction measurements and the development of action plans to course correct customer concerns.

Requirements

• 3+ years of large account management, sales or operations experience.
• Leverages existing data and business intelligence to develop targeted growth plans for all customers.
• Focus customer interactions on intentional objective based discussions using business reviews or other strategic channels to discuss the success of the partnership and the opportunities to expand/grow the relationship.
• Document contract detail, contacts, risk assessment, and all sales opportunities on existing CRM (Sales Force).
• Use Miller Heiman (LAMP) methodologies to assess and develop plans to broaden and deepen existing customer relationships to facilitate growth discussions.
• Utilize existing profitability measurement tools to assess and develop strategies to proactively renew business and improve profitability.
• Utilize tools to measure relationship wellness in an effort to get in front of situations that could create serious risk.

Benefits

• Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more.
• 401(k) retirement plan with company-matching contributions.
• Vacation days & sick days.
• Company-paid holidays & floating holidays.
• Tuition Reimbursement benefits (for FT Colleagues).
• A company mindset that prioritizes health, safety, and flexibility.