Strategic Account Manager, Hospitality, Spectrum Business

About the position

As a Strategic Account Manager at Spectrum Business, you will partner with large enterprise hospitality accounts to outline combinations of telecommunications solutions. Your role will involve managing and simplifying client operations to ensure long-term retention. Spectrum Business provides modern enterprise technology solutions tailored to the unique needs of some of the country's biggest brands. You will be part of a team that focuses on achieving client satisfaction through dedicated account management, utilizing strong persuasive abilities to address the complex technology and communications needs of hospitality organizations.

Responsibilities

• Complete a 12-week paid sales training program.
• Serve as an advocate and grow key relationships to develop tailored product solutions.
• Deliver product presentations to decision makers that align with business needs.
• Maintain an accurate client database to report on sales activities.
• Conduct tactful and mutually beneficial contract negotiations with executives.
• Field-based sales roles require fluidity between home, client locations, and office locations.
• Establish data control procedures and work with regulatory agencies to ensure compliance.

Requirements

• Five or more years of experience with strategic sales or account management.
• Five or more years of telecommunications experience.
• High school diploma or equivalent.
• Familiarity with Salesforce, ICOMS, or CSG.
• Expert in identifying and cultivating market opportunities.
• Effective English communication skills.
• Quick learner that can apply knowledge in a team environment.
• Deadline driven with the ability to multitask.
• Valid driver's license and availability to travel.

Nice-to-haves

• Bachelor's degree in a related field.
• Experience working with hospitality organizations.

Benefits

• Comprehensive benefits that encourage a work-life balance.
• Company support in obtaining technical certifications.
• Paid training and clearly defined paths to advance within the company.