Spectrum - Overland Park, KS

posted 3 months ago

Full-time - Mid Level
Overland Park, KS
10,001+ employees
Telecommunications

About the position

As a Strategic Account Manager at Spectrum Enterprise, you will play a pivotal role in partnering with large enterprise hospitality accounts to outline and implement tailored telecommunications solutions. Your primary focus will be on managing and simplifying client operations to ensure long-term retention and satisfaction. Spectrum Enterprise is dedicated to providing modern enterprise technology solutions that cater to the unique needs of some of the country's biggest brands. In this role, you will be expected to leverage your strategic management and sales expertise to drive client growth and foster strong relationships with key stakeholders. Your day-to-day responsibilities will include achieving client satisfaction through dedicated account management, which is central to your role. After completing our award-winning 12-week paid sales training program, recognized for excellence in sales enablement, you will utilize your persuasive abilities to address the complex technology and communication needs of hospitality organizations. You will serve as an advocate for your clients, developing tailored product solutions that align with their business needs. This will involve delivering impactful product presentations to decision-makers, maintaining an accurate client database to report on sales activities, and conducting tactful contract negotiations with executives. Additionally, you will establish data control procedures and collaborate with regulatory agencies to ensure compliance with state and federal regulations. Your ability to identify and cultivate market opportunities will be crucial in this role, as will your effective communication skills in English. You will be expected to travel to and from assigned territories and company facilities, requiring a valid driver's license. This position offers a dynamic work environment where you can build a successful career while supporting client growth alongside a team of intelligent and driven professionals.

Responsibilities

  • Partner with large enterprise hospitality accounts to outline telecommunications solutions.
  • Manage and simplify client operations to ensure long-term retention.
  • Achieve client satisfaction through dedicated account management.
  • Complete a 12-week paid sales training program.
  • Develop tailored product solutions for clients.
  • Deliver product presentations to decision makers.
  • Maintain an accurate client database to report on sales activities.
  • Conduct contract negotiations with executives.
  • Establish data control procedures and ensure compliance with regulations.

Requirements

  • Five or more years of experience with strategic sales or account management.
  • Five or more years of telecommunications experience.
  • High school diploma or equivalent.
  • Familiarity with Salesforce, ICOMS, or CSG.
  • Expertise in identifying and cultivating market opportunities.
  • Effective English communication skills.
  • Ability to learn quickly and apply knowledge in a team environment.
  • Deadline driven with the ability to multitask.

Nice-to-haves

  • Bachelor's degree in a related field.
  • Experience working with hospitality organizations.

Benefits

  • Paid training
  • Opportunities for advancement
  • Comprehensive benefits that encourage work-life balance
  • Support in obtaining technical certifications
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