This job is closed

We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.

CRISP Shared Services, Incposted 24 days ago
$90,000 - $110,000/Yr
Full-time • Mid Level
Columbia, MD
Resume Match Score

About the position

The Strategic Communications Manager will play a pivotal role in the development and integrated implementation of CRISP Shared Service’s newly established and growing Corporate Communications department. This position will be responsible for the day-to-day successful management of CRISP Shared Services’ managed communications services to customers and programs across the nation, and for supporting the execution and cohesive dissemination of enterprise-wide communications initiatives and messaging that reinforces and further propels CSS and its partners as market leaders. This manager possesses exceptional customer and stakeholder relationship management skills and the expertise to strategize and execute critical and creative activities across a broad range of communication and engagement tactics and verticals, including capability for storytelling across robust channels: Corporate and executive communications, public relations, media relations, stakeholder engagement, content marketing, speaking circuits, local/national events and conferences, and thought leadership. CRISP Shared Services is a rapidly growing national organization; this position is anticipated to evolve into full-time strategic communications account and program management within the first year, with initial workload expected to be split across corporate and account-based strategic communications priorities and initiatives.

Responsibilities

  • Responsible for the day-to-day management and tactical execution of CSS’s strategic communications strategies and plans for assigned customer accounts and programs.
  • Navigates complex and disparate local, state and national regulatory and cultural healthcare environments, ensuring tactics, content and messaging are adapted to appropriately reflect and target diverse audiences and stakeholders.
  • Works cross functionally with internal and external teams across a broad range of specialties successfully capturing and sharing value and impact messaging across technology, product and programs to highlight milestones and unique value positioning and ensuring effective communication to critical stakeholders for updates across customer and program audiences.
  • Supports the development of internal systems, processes and collateral to enhance department’s communication managed services; manages ongoing maintenance, organization and updating of systems and collateral repositories.
  • Partners with Director, Communications team and external contractors and agencies to develop, deliver and execute strategic communications content and tactics.
  • Supports, drafts and develops external communications and PR activities for internal and external teams to include media pitching and coverage tracking, press releases, talking points and collateral support for webinars and trainings, customer and team meeting presentations and preparations, executive communications and thought leadership, etc.
  • Improves market reputation and growth support for the organization nationally and across CSS’s partner regions/states across the country.
  • Leverages B2B, B2G and B2C integrated communications strategies as necessary and applicable to achieve successful results of campaign, program and strategic initiatives.
  • Supports issues mitigation and management, and advises internal/external stakeholders on best practices and adapts evolving strategies and tactics to reflect.
  • Supports the development and approval of digital assets and content; may support maintaining external web and other digital resources.
  • Provides representation for C-suite members, Director of Communications and Corporate Communications team as needed internally across functions and externally with a variety of different stakeholders.
  • Monitors, analyzes and assesses market, industry and competitor trends and the evolving landscape and synthesizes insights into actionable and effective strategies and tactics.

Requirements

  • Minimum of 5 years of communications experience, with at least 2 years of that experience directly managing communications campaigns, accounts or programs.
  • Experience managing multiple projects (timelines, budgets, priorities) simultaneously; able to be flexible, maintain focus and composure under pressure and operate exceptionally in rapidly changing internal/external environments.
  • Demonstrated experience in strategic communications and account/program management; knowledge of healthcare market and communications industry trends, headwinds and tailwinds and demonstrated ability to leverage those effectively in external communications.
  • Has a strong understanding of challenges and opportunities facing health data networks, public and private hospital/health systems and programs and services; understands perspectives of unique users, buyers and influencers and can communicate adequately and effectively to different vertical audiences.
  • Ability to understand and accurately communicate complex healthcare and technology concepts and products.
  • Ability to interact with senior management and stakeholders appropriately; demonstrated experience giving formal presentations to audiences of various sizes and seniority.
  • Strong collaboration, interpersonal and influencing skills; excellent verbal, written and interpersonal communication skills with stakeholders and influencers; demonstrated experience in customer, account and partnership management, including knowledge of best practices and relationship management.
  • Outstanding written and oral communication, organizational and interpersonal skills with both a technical and non-technical audience.
  • Ability to evaluate and solve complex problems and issues, including the ability to work effectively in cross-functional teams.
  • Possession and demonstration of high energy, flexibility, creativity, and good judgment; demonstrated ability to deliver results with limited direction and guidance and on tight deadlines.

Benefits

  • Targeted base salary: 90k – 110k per year, based on experience and qualifications, plus benefits and bonuses.
  • Benefits include health, dental, vision, life and disability insurance.
  • 403(b) plan with discretionary employer match and contributions.
  • 20 days of Paid Time Off per year (accrued in accordance with CSS’s policies).
  • PTO is in addition to 8 company designated holidays.
  • Eligibility for applicable state and/or local sick and safe leave in accordance with the provisions of any applicable state and/or local sick and safe leave laws.

Job Keywords

Hard Skills
  • C and C++
  • Corporate Communications
  • CSS
  • Development Support
  • Thought Leadership
  • 039WCVmi IXVLU4d58C
  • 0Ufoz1Br2h mVtUSfkLcsvuTD
  • 1wo8xTQ3iY 5f8rQBijcz3
  • 2hpFKdOReLoD5r C9IAkFjLYVi
  • 81VIfGDWBSb4 Xx4jLyS20MU
  • 8GkUVn2NlMqr NTEwcRf
  • a9DMjHPXegKb5W HBDwusqIUyt
  • fbvilXPwY7 Q7kIWA9rHfD
  • FwJY8yRbBO0tl fuJknaS7WUj
  • jBK8zXg95i Pd90xFABaEpiclv
  • n6toDWvwY8 ycwOobgG58f
  • NB9avy QECiqVWeU
  • nP96O17stE Fbvaxnk2VW04GS
  • OgW3eaoV xlFBnpE
  • PHue6b5w2zO3 DUp5cfGSP8T
  • Q7nahG1 iRPk J8cQz0HXLlh6
  • REKqegW p1L4mZ9AGjI0
  • rJZG0fh3I5xe Zl0WYVseBuk
  • s3cdqMFIGbiezpN BQHLZe0N4KnVmUp
  • TytgSGYA1j BcZ4kNO8r3t
  • uiS5B0DCtQ a6Y9hC0d7VzUZu
  • uKPziW 7bMqHK
  • VjeqCpmK gPt6m1fn uy17URMo
  • XnwcEBoK A0JjPSzC6Rm
  • y2MYjX ApHtvwDRLG
  • YOEBGVpXMZmi Ja9jIPN2
  • Z6vRayAB0n 2t5kjMEAfCn
  • ZT9AmtpRXFYlIw KzBt5os30MdR6AU
Build your resume with AI

A Smarter and Faster Way to Build Your Resume

Go to AI Resume Builder
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service