X Corp. - Austin, TX

posted 7 days ago

Full-time - Mid Level
Austin, TX

About the position

The Strategic Response Team (SRT) Program Manager I at X Corp. is responsible for supporting policy and protocol launches, knowledge management, training, quality assurance, and process improvements through data analysis. This role involves collaborating with SRT leadership and cross-functional partners to enhance support for priority clients and users, manage moderate complexity projects, and ensure effective communication and execution of the organization's strategy.

Responsibilities

  • Support policy and protocol launches for the Strategic Response Team.
  • Manage knowledge management initiatives and training programs.
  • Conduct quality assurance and process improvements through data analysis.
  • Lead moderate complexity projects for SRT, identifying future opportunities.
  • Plan project requirements with internal customers and manage project schedules.
  • Communicate project schedules clearly to stakeholders.
  • Work cross-functionally to understand issues and trends that impact the organization.
  • Contribute to the vision and strategy of the SRT.

Requirements

  • 3-4 years of work experience in Project Management, preferably in tech/strategy/product operations.
  • Experience managing moderate enterprise initiatives and collaborating with cross-functional partners.
  • Ability to analyze data and translate insights into actionable improvements.
  • Experience with large datasets and SQL for building dashboards and reports.
  • Strong research, analytical, investigative, and communication skills.

Nice-to-haves

  • Experience in a fast-paced, ever-changing environment.
  • Ability to develop risk mitigation strategies.

Benefits

  • Competitive salary range of $90,000 - $115,000 per year.
  • Opportunities for professional development and growth.
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