Strategy & Business Operations Manager

$140,000 - $180,000/Yr

Udemy - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Educational Services

About the position

The Strategy & Business Operations Manager at Udemy plays a crucial role in shaping the company's future by partnering with leaders across the organization to drive strategic initiatives and improve business operations. This position requires a deep understanding of Udemy's business landscape and involves working cross-functionally to accelerate growth and tackle mission-critical projects. The role is designed for a highly organized and ambitious individual who thrives in a collaborative environment and is ready to tackle complex problems.

Responsibilities

• Develop a deep understanding of Udemy's business and competitive landscape.
• Identify, evaluate, and drive strategic initiatives that align with our goals and strategy, focusing on long-term value creation.
• Dive into business performance and operational processes to identify opportunities for improvement and implement solutions with cross-functional partners.
• Develop robust strategic recommendations based on data analysis, competitive analysis, market trends, and customer needs.
• Leverage qualitative & quantitative insights to drive strategic decision-making with cross-functional teams and senior leadership.
• Partner with cross-functional teams to build capability to monitor progress against corporate strategy & roadmap.
• Continuously evaluate new market trends and competitive threats to identify opportunities and risks.

Requirements

• Minimum 4+ years of work experience in management consulting or 6+ years in business operations, corporate strategy, and/or business analytics.
• MBA or advanced degree.
• Strong business acumen, analytical, and problem-solving skills.
• Experience with data analysis and developing data-driven solutions.
• Strong interpersonal and communication skills to form effective relationships across all functions and levels.
• Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans.

Nice-to-haves

• Self-starter who can learn on the fly and manage through ambiguity.
• Demonstrated ability to successfully implement new & redesign existing processes at scale.

Benefits

• Paid parental leave
• Health savings account
• AD&D insurance
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Vision insurance
• 401(k) matching