Strategy & Business Operations Manager

$122,000 - $153,000/Yr

Udemy - Austin, TX

Full-time - Mid Level

Austin, TX

Educational Services

About the position

The Strategy & Business Operations Manager at Udemy plays a crucial role in shaping the company's future by partnering with leaders across the organization to conceptualize and drive strategic initiatives. This position focuses on improving business operations and accelerating growth through cross-functional collaboration, data analysis, and strategic recommendations.

Responsibilities

• Develop a deep understanding of Udemy's business and competitive landscape.
• Identify, evaluate, and drive strategic initiatives that align with our goals and strategy, focusing on long-term value creation.
• Dive into business performance and operational processes to identify opportunities for improvement and implement solutions with cross-functional partners.
• Develop robust strategic recommendations based on data analysis, competitive analysis, market trends, and customer needs.
• Leverage qualitative & quantitative insights to drive strategic decision-making with cross-functional teams and senior leadership.
• Partner with cross-functional teams to build capability to monitor progress against corporate strategy & roadmap.
• Continuously evaluate new market trends and competitive threats to identify opportunities and risks.

Requirements

• Minimum 4+ years of work experience in management consulting or 6+ years of work experience in business operations, corporate strategy, and/or business analytics.
• MBA or advanced degree.
• Strong business acumen, analytical, and problem-solving skills with the ability to look at an issue from multiple angles and think broadly about the big picture.
• Experience with data analysis and developing data-driven solutions.
• Strong interpersonal and communication skills to form effective relationships across all functions and at all levels throughout the organization.
• Demonstrated ability to distill complex issues into structured frameworks, develop concrete action plans, and motivate cross-functional partners to execute against them.
• Demonstrated ability to successfully implement new & redesign existing processes at scale.

Nice-to-haves

• Self-starter who can learn on the fly, manage through ambiguity, and handle multiple priorities.

Benefits

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance