Strategy Director & Chief of Staff, Home Delivery Pharmacy

Elevance Health - Smithfield, RI

Full-time - Senior

Smithfield, RI

11-50 employees

Insurance Carriers and Related Activities

About the position

The Strategy Director and Chief of Staff at CarelonRx is a pivotal leadership role responsible for driving strategic growth in the Advanced Home Delivery (AHD) pharmacy business. This position involves collaborating with executive leadership to define business strategies, translating these strategies into actionable plans, and ensuring financial targets are met. The role also includes oversight of vendor management, performance monitoring, and providing critical decision-making support to senior teams.

Responsibilities

• Collaborate with executive leadership to define and refine the strategy for advanced home delivery pharmacy business growth.
• Translate strategic goals into actionable tactics, programs, projects, priorities, and timelines.
• Lead and manage the budget and headcount reconciliation for the advanced home delivery organization.
• Develop and implement innovative programs to increase the volume and profitability of mail order prescriptions.
• Create, monitor, and report on key metrics to track progress against strategic goals.
• Oversee vendor interactions including selection, contract negotiations, and issue resolution.
• Provide critical decision-making support on projects and offer guidance to senior teams.
• Research and analyze industry trends to maintain competitive advantage.
• Provide coaching and mentoring to other leaders within the organization.
• Act as a chief of staff for the VP of AHD, coordinating with account management teams.

Requirements

• BS/BA degree in a related field.
• Minimum of 10 years of related experience including 3 years of leadership/management experience.
• Experience leading strategic business and growth planning in a healthcare business.
• Expertise in national mail order or home delivery pharmacy model and pharmacy benefit management (PBM).
• Experience with project and program management.
• Experience serving as a Chief of Staff and thought-partner to an Executive leader.
• Advanced Excel and PowerPoint skills; Executive-level communication design, packaging, and delivery.

Nice-to-haves

• Advanced graduate degree preferred.
• Experience leading in a highly matrixed organization.

Benefits

• Merit increases
• Paid holidays
• Paid Time Off
• Incentive bonus programs
• Medical benefits
• Dental benefits
• Vision benefits
• Short and long term disability benefits
• 401(k) with matching
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources