Pennsylvania State University - State College, PA
posted 4 days ago
The Student Account Associate position at Penn State University is designed for individuals who are motivated and skilled in customer service. This role involves providing guidance and support to students, families, and staff regarding university policies and procedures related to student accounts. The associate will analyze student accounts, resolve issues, and assist with billing, financial aid disbursement, and refund processes. The position emphasizes the importance of diversity, equity, and inclusion within the university's mission.