Student Accounts Receivable Analyst

About the position

Are you interested in building a career that makes a difference and creates a legacy? Parker University, the fourth-fastest growing college in Texas and the fastest-growing college in Dallas, is currently searching for a Student Accounts Receivable Analyst to join our team on a temporary 3 to 6 month assignment, with the potential for a full-time position. The Student Accounts Receivable Analyst works under the general supervision of the Assistant Bursar and Bursar. The Student Accounts Analyst is responsible for updating, testing, and maintaining student billing tables and the billings system, as well as processing all student billings, including tuition fees, ancillary fees, and departmental charges, for each academic term for all students. As an integral member of the Bursar's Office and the Business Office team, the Student Billings Analyst provides exemplary customer service and works collaboratively with other departments of the University.

Responsibilities

• Provide excellent service to students and parents by answering inquiries about their accounts, billing issues, and payment plans.
• Assist with understanding financial statements and resolving any discrepancies or concerns.
• Process charges, billing adjustments, or corrections to student accounts as identified.
• Monitor payments and ensure proper posting of transactions to student accounts.
• Reconcile student accounts regularly, ensuring all charges, credits, and payments are correctly applied.
• Assist students or authorized third parties with AR issues and billing questions as allowed under the Family Educational Rights and Privacy Act guidelines.
• Assist in performing student receivable functions such as cashiering, assisting in the student refund process, and helping students set up payment plans.
• Work closely with the Financial Aid Office, Office of the Registrar, Academics, Student Services, and other university offices.
• Identify opportunities and provide insights into potential improvements and efficiencies for the student billing process and/or systems.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in a relevant field preferred.
• Three to five years' experience in accounts receivable or student billing functions.
• Student accounting or financial aid experience in a higher education environment is preferred.
• Ability to read, write, and speak English at an advanced level.
• Strong knowledge of accounting principles and billing systems.
• Excellent attention to detail and organizational skills.
• Ability to handle confidential information with integrity.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office, particularly Excel; experience with student information systems (SIS) or financial management software is a plus.
• Problem-solving abilities and a proactive approach to resolving financial discrepancies.
• Demonstrated ability to work with technology and adapt to a changing technological environment.
• Ability to work in a dynamic environment with changing business needs.
• Always maintain a high level of professionalism.
• Ability to multi-task and meet deadlines.

Nice-to-haves

• Experience in a higher education environment.

Benefits

• Competitive salaries
• Generous benefits
• Opportunity to engage with a unique campus community