California State University - Seaside, CA
posted 4 months ago
The Student Accounts Receivable Technician at California State University, Monterey Bay (CSUMB) plays a crucial role in managing student financial accounts for Extended Education and International Programs. Under the supervision of the Cashiering and Student Accounting Services Manager, the technician is responsible for a variety of tasks related to student accounts receivable (STAR). This includes setting up and maintaining student financial systems, generating reports, and ensuring accurate documentation. The position requires a high level of judgment, initiative, and independence, as the technician serves as a liaison between the Office of Extended Education and International Programs and student accounts. Key responsibilities include creating and maintaining the setup for Extended Education Programs in the student financials system, which encompasses holds, invoicing, tuition calculation rules, item type mapping, and adjustment calendars. The technician also coordinates disenrollment processes, communicates with students regarding their accounts, and monitors student accounts to ensure accuracy. Additionally, the technician is expected to create and maintain advanced queries, investigate discrepancies, and work closely with the Student Financials Analyst to provide functional input for system configurations and updates. The role demands comprehensive knowledge of financial record-keeping, accounting principles, and the ability to interpret and apply various policies and procedures. The technician must be proficient in using computer software for word processing, spreadsheets, and integrated financial systems, as well as possess strong analytical skills to resolve errors and discrepancies. The position is full-time, requiring 40 hours per week, and may involve occasional evening or weekend work. CSUMB is committed to fostering an inclusive environment and values diversity among its staff and faculty. The university aims to support student success through experiential learning and a strong emphasis on multicultural perspectives. The technician will contribute to this mission by ensuring the financial integrity of student accounts and supporting the overall operations of the Extended Education and International Programs.