Student Advisor/Literacy Case Manager

$42,000 - $48,000/Yr

Research Foundation At Cuny - New York, NY

Full-time - Entry Level

New York, NY

About the position

The Student Advisor/Literacy Case Manager at the Borough of Manhattan Community College (BMCC) is responsible for providing academic advisement and support service referrals to adult students in the Adult Basic Education Program. This role involves working closely with instructors and staff to assist with student intake, assessment, and monitoring learner persistence, while also offering workshops on various topics. The position is based in lower Manhattan and requires a flexible schedule, including some evenings and weekends.

Responsibilities

• Provide support service referrals and academic advisement to adult HSE, ABE, and ESOL students.
• Assist with intake and assessment of incoming students for the HSE/GED and ESOL Programs.
• Monitor and support learner persistence.
• Provide appropriate referrals for social services as needed.
• Offer workshops on topics including career pathways, college knowledge, and parent advocacy.
• Assist with student outreach and recruitment.
• Maintain a database of participant progress and program activities.
• Ensure confidentiality of participant records.
• Counsel students on career planning and college enrollment processes.
• Follow up with students who have exited the program.
• Coordinate Job Fairs and Family Literacy Fairs.
• Develop and conduct workshops for Literacy Zone and ABE class participants.
• Work collaboratively with Literacy, Continuing Education, and College staff to ensure participant success.
• Build positive relationships with Literacy Zone partners.
• Participate in professional development activities provided by the NYSED RAEN.
• Assist Program Manager and Literacy Department as needed.

Requirements

• AA degree with 2 years experience in a related field.
• Bachelor's degree is preferred.
• Commitment to the educational advancement of low-income individuals.
• Experience in adult education, youth development, college access, college support, guidance counseling, or a related area preferred.
• Bilingual (Spanish) preferred.
• Ability to work flexible hours as needed to facilitate and attend workshops, family literacy events, outreach events.

Nice-to-haves

• Experience in adult education or guidance counseling.

Benefits

• Annual Salary Range: $42,000.00 - $48,000.00
• Professional development activities provided by the NYSED RAEN.