Student Caseworker (Title III Grant Funded)

Milwaukee Institute Of Art & Design • Milwaukee, WI

393d

About The Position

The Student Caseworker at the Milwaukee Institute of Art & Design (MIAD) is a full-time role focused on supporting high-risk students to enhance their retention and success rates. This position involves connecting students with essential external resources such as financial aid, scholarships, housing, and health care, while also conducting assessments to develop tailored action plans. The Caseworker plays a critical role in fostering student engagement and collaboration with various campus partners to ensure comprehensive support for students' academic and personal goals.

Requirements

• Bachelor's degree in social work, education, counseling, or related field required.
• Master's degree preferred.
• At least two (2) years of experience in case management or social work.
• Experience within higher education setting is a plus.
• Strong knowledge of external resources available to students, including financial aid, scholarships, and community services.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with students and external resource providers.
• Strong organizational and time management skills, with the ability to manage multiple cases simultaneously.
• Ability to work collaboratively with colleagues across departments and disciplines.
• Knowledge of and commitment to best practices in student support and success.
• Ability to utilize a personal computer and familiarity with Microsoft Suite (Word, Excel and database software).
• Ability to work collaboratively in a team environment and handle sensitive information with discretion.

Nice To Haves

• Cultural competency: Understanding and respecting diverse cultural backgrounds and experiences to effectively support students from different communities.
• Flexibility and adaptability: Adjusting strategies and approaches based on changing student needs and circumstances.
• Positive and supportive attitude: Maintaining a positive outlook, offering encouragement, and fostering a safe and trusting environment for students to share their challenges.
• Continuous learning and reflection: Staying updated on best practices, reflecting on their own effectiveness, and seeking professional development opportunities to improve their work with students.

Responsibilities

• Provide individualized assistance to students in identifying and accessing external resources, including financial aid, scholarships, housing and food assistance, medical and behavioral health care, as well as other community services.
• Conduct comprehensive assessments of students' needs, including financial, academic, and personal concerns, and develop appropriate action plans to address those needs.
• Act as a liaison between students and external resource providers, coordinating with these providers to ensure that students receive the necessary support and assistance.
• Work closely with campus partners, including the financial aid office, academic advisors, and student services professionals, to ensure that students receive comprehensive support.
• Assist in developing and implementing outreach and communication strategies to inform students about external resources and encourage them to utilize available resources.
• Maintain accurate and up-to-date records of student interactions, progress, and outcomes, using appropriate data management tools.
• Attend relevant training and professional development opportunities to remain current on external resources and best practices in case management.
• Perform other duties as assigned by the Associate Dean of Students.

Benefits

• Health insurance
• Vision insurance
• Dental insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree