Tacoma Community College - Tacoma, WA

posted 4 months ago

Part-time - Entry Level
Tacoma, WA
10,001+ employees
Educational Services

About the position

The Student Learning Centers (SLCs) Office Clerk at Tacoma Community College plays a vital role in supporting the day-to-day operations of various tutoring centers, including the Business Education Center (BEC), Science, Engineering & Math (SEM) Tutoring Center, and the Writing & Tutoring Center (WTC). This position is specifically designed for current enrolled TCC students, emphasizing the college's commitment to fostering a diverse and inclusive educational environment. The Office Clerk will provide essential administrative and clerical support to tutoring center staff, students, and TCC instructors, ensuring that all visitors receive timely assistance and guidance. In this role, the Office Clerk will be responsible for greeting and welcoming students as they enter the tutoring center, ensuring they feel supported and valued. The clerk will follow established policies and procedures, reminding students of these guidelines when necessary. Familiarity with TracCloud is essential, as the clerk will use this system to manage appointments, check out resources, and track student usage effectively. Additionally, the clerk will need to be knowledgeable about the resources available at the tutoring center and other Student Learning Centers, enabling them to assist students in finding the appropriate tutors for their subjects. Maintaining excellent communication with tutoring staff and supervisors is crucial, as is the ability to organize and tidy the tutoring center as needed. The Office Clerk will also be expected to work on various program-related tasks as requested by their supervisor. This position is part-time, with a commitment to working varied hours during weekday afternoons and early evenings, up to 16 hours per week. The salary for this role is set at $16.28 per hour, and flexibility in scheduling is required to meet departmental needs. Tacoma Community College values diversity and is committed to creating an equitable and inclusive environment for all students and staff. The college encourages applications from individuals who recognize and honor the importance of diversity in education and are dedicated to promoting student success, particularly for underrepresented populations.

Responsibilities

  • Greet and welcome students warmly as they enter the tutoring center.
  • Follow the policies and procedures of the tutoring center and TCC, reminding students when needed.
  • Learn and use TracCloud to check out resources, manage appointments, and track student usage.
  • Familiarize oneself with resources offered by the tutoring center and other campus programs/resources to assist students effectively.
  • Help students find the appropriate tutors for their subjects.
  • Maintain excellent communication with tutoring staff and supervisors.
  • Organize, tidy up, and clean the tutoring center as needed.
  • Work on other program-related tasks as requested by the supervisor.

Requirements

  • Current TCC student.
  • High school graduation or equivalent, or TCC student.
  • Good communication and organizational skills.
  • Ability to promote a professional and friendly atmosphere, learn quickly, and juggle different tasks at once.

Nice-to-haves

  • Clerical and/or customer service experience.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Commitment to multiple quarters is preferred.

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid sick time
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