Student Success Coach & Accommodations Counselor

$48,000 - $50,000/Yr

Coker College - Hartsville, SC

Full-time

Hartsville, SC

Educational Services

About the position

The Student Success Coach & Accommodations Counselor at Coker University plays a vital role in supporting students' transition to college and ensuring their academic success. This position involves coaching students, providing guidance on disability accommodations, and coordinating campus-wide programs. The counselor is dedicated to helping students overcome barriers to enrollment and progression while fostering an inclusive environment for all students, particularly those with disabilities.

Responsibilities

• Counsels, advises, and supports assigned students from enrollment through graduation
• Monitors progress of students in caseload with check-ins, scheduled meetings, and proactive outreach and communication
• Responds to students' questions, concerns, and needs
• Conducts academic coaching through individual or group sessions that help students assess their own performance and develop academic success plans
• Assists students with processes related to registration, financial aid, student accounts, and other related topics, as needed
• Tracks assigned students' progress to ensure academic progression
• Plans and conducts programming for students related to student success
• Assists with the planning and implementation of summer orientation and new student welcome week activities
• Collaborates with other departments and services to understand processes, systems, and services and to resolve student issues
• Monitors early-warning systems, in order to maximize proactive detection and interception of potential student withdrawal
• Ensures effective outreach to students in a timely manner for important information (registration dates, drop/add, etc.)
• Identifies at-risk students and connects them to campus resources
• Works closely with academic advisors to promote engagement and retention of students who have been identified as being at-risk for disengagement and attrition
• Provides support for students in acquiring textbooks
• Consults with prospective and current students regarding academic and residential accommodations
• Facilitates the Student Accessibility Support registration and accommodation processes
• Reviews documentation to determine eligibility for academic and/or residential accommodations
• Develops reasonable and appropriate accessibility support plans, including academic accommodations and, in consultation with the Dir. of Residence Life, residential accommodations
• Acts as a liaison between students and faculty on concerns related to accommodations
• Supports faculty in providing classroom accommodations (testing center, etc.)
• Provides individual coaching for students with disabilities regarding academic success strategies and techniques
• Follows professional ethics, state laws, HIPAA/FERPA, and Coker University procedures for the administration and documentation of accommodations records
• Provides training to faculty, staff and student leaders regarding working with students with disabilities
• Other duties as assigned

Requirements

• Earned bachelor's degree
• Experience working with disability accommodations
• Ability to work in person on campus
• Ability to work non-traditional hours if needed
• Experience serving students from diverse backgrounds, particularly students with disabilities