Studio Manager

$45,000 - $55,000/Yr

Austin Fitness Group - Sunset Valley, TX

Full-time - Mid Level

Sunset Valley, TX

Personal and Laundry Services

About the position

The Studio Manager at Austin Fitness Group is responsible for leading the studio in membership acquisition, retention, employee development, and achieving sales quotas. This role involves overseeing daily operations, managing team performance, and ensuring excellent customer service while meeting key performance indicators.

Responsibilities

• Oversee the daily sales, performance, utilization, and operational needs of the studios
• Meet and exceed the key performance indicators (KPI) in areas of sales, revenue, membership, lead generation and attrition
• Generate sales leads through various operational initiatives and outreach tools
• Develop sales performance action plan based on membership targets
• Provide valid, timely & accurate daily reports of studios performance
• Hire, train, and develop studio to perform at high level and achieve key performance indicators (new joins, reduce cancellations & declines, sales targets, etc.)
• Lead weekly meetings and trainings with staff to ensure organizational efficiencies, goal planning, and staff development
• Collaborate cross-functionally with Head Coach, Regional Leaders, and corporate teams which include Marketing, Human Resources, Payroll, and Business Support Services
• Maintain the cleanliness, upkeep, and functional efficiency of fitness equipment of the studio facility; support may include moderate cleaning and/or assistance from facility contractors
• OTF Brand Ambassador for community engagement, civic networking, and collaborative initiatives
• Executes and coordinates company's marketing and ongoing sales drivers (pre-sale events, studio events, outreach)
• Maintain inventory and tracking of all studio equipment, shipments, janitorial and retail merchandise to include apparel, heart rate monitors, accessories, and other devices
• Build cohesion and engagement through regular participation in classes and events.

Requirements

• High school diploma or equivalent
• Bachelor's degree preferred
• 1-2 years of Orangetheory Fitness experience a plus
• 1 year of experience in retail or direct sales management/lead generation work settings
• Proficiency in Microsoft Office, mobile applications, and CRM's
• Excellent written and verbal communication skills
• Ability to manage difficult or emotional customer and employee situations
• Ability to lead, train, and develop others
• Demonstrate competitive drive and performance at a high level
• Ability to prioritize, organize and effectively complete duties and projects
• High business acumen with strength in making decisions that add value to the business.

Nice-to-haves

• Experience in fitness industry
• Sales management experience
• Lead generation experience

Benefits

• Competitive salary
• Opportunities for professional development
• Flexible scheduling
• Employee discounts on fitness memberships