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Success Coach Newport, KY
Brighton Center's Center for Employment Training - Newport, KY
posted 4 days ago
About the position
The Center for Employment Training (CET) Success Coach is a year-round, full-time position in our post-secondary career training program for individuals seeking to enter or advance in the workforce. The role of the Success Coach is to lead the Skill Division in partnership with the Skill Instructor and Career Coach. Success Coaches partner with trainees to identify barriers to attendance, progression, and employment. Success Coaches assist trainees in navigating community resources, provide individualized and group lessons on employability and life skills, and engage trainees in the learning experience. In addition, Success Coaches work with trainees individually to develop service plans to combat issues holistically.
Responsibilities
- Build trusting, professional relationships with trainees.
- Guide trainees in building their employment preparation, adult education, and soft skills by facilitating workshops, leading activities, and providing one-on-one coaching.
- Assist in helping trainees to learn new skills and prepare for certifications by providing tutoring.
- Collaborate with other team members to develop curricula and syllabi, grade assignments, formulate individual work plans for trainees, and make suggestions for improvements, as appropriate.
- Provide individualized coaching to career seekers to address situations that are barriers to employment.
- Participate in weekly collaborative case management meetings (Unit Team) with team members, action teams, monthly staff meetings, progress/coaching meetings with trainees, as well as other agency meetings, as assigned.
- Manage attendance roster and facilitate daily communication with absent trainees.
- Maintain and build relationships with community organizations and case workers.
- Actively participate in community events and build awareness of CET within the community.
- Track data, perform data entry, update numerous databases and outcome tracking spreadsheets, and report trainee progress to other programs, as applicable.
Requirements
- Passion for working with a diverse population and unshakable belief in the potential of our trainees' ability to become self-sufficient.
- Demonstrated customer service experience.
- Strong computer skills including proficiency with Microsoft Office applications and the ability to navigate database applications.
- Reliable transportation
- Excellent communication skills and the ability to build positive, professional relationships.
- Ability to manage multiple priorities while demonstrating attention to detail in reporting, documentation, etc.
- Ability to work both collaboratively and independently.
- Ability to adapt and maintain flexibility in a fast-paced and changing environment.
Benefits
- Competitive Medical/Dental/Vision Benefits
- Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
- Generous Vacation and Sick Leave
- 11.5 Paid Holidays
- Childcare Discount
- Agency Life and Long-Term Disability Insurance
- Professional Development
- Education Awards
