SUD Treatment Program Manager - Bilingual (English / Spanish) Strongly Preferred

$70,000 - $100,000/Yr

Cri-Help - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Social Assistance

About the position

The SUD Treatment Program Manager at CRI-Help is responsible for overseeing the daily operations and management of the Socorro Residential program, a substance use disorder treatment center. This role involves developing community relations, supervising staff, ensuring compliance with clinical standards, and facilitating treatment programs. The manager plays a crucial role in maintaining the quality of care provided to clients and supports the mission of improving community welfare through effective substance use disorder treatment.

Responsibilities

• Develop and maintain community relations.
• Assist in identifying staff training needs and work collaboratively with the Clinical Director to develop and implement programs that address needs.
• Supervise the Chief Support Technician, CDWs, Senior CDWs, Group Facilitators, Lead Group Facilitators, AOD Counselor interns, and other staff, as appropriate.
• Oversee and supervise all daily activities.
• Review employment applications, screen candidates, and interview applicants.
• Co-facilitate weekly staff meetings and case conferences with the Senior CDW and the Clinical Director.
• Review chart documentation and status reports prepared by program staff to ensure all legal, contractual, and revenue goals are met or exceed required Agency and applicable regulatory agencies' standards.
• Regularly review and respond to incident and information reporting, in conjunction with the Clinical Director.
• Ensure that all clinical staff complete assessments, treatment plans, progress notes, and outcome measures and/or other reporting data in a timely and high-quality fashion.
• Facilitate groups, outings, and educational classes, as needed.
• Participate as a member of the Management, Quality Management, Risk Management, Grievance Resolution, and Strategic Planning Committees.
• Identify high-risk clients who may benefit from a Behavioral Wellness/Safety Plan.
• Develop and monitor treatment documentation systems, and update as needed.
• Conduct performance evaluations, and recommend salary increases.
• Stay up-to-date on all state and county clinical standards to ensure compliance.
• Ensure safety, security, cleanliness, and upkeep of facility.
• Assist in training and orientation of new staff members.
• Coordinate clinical strategies working with the Clinical Director.
• Perform other duties as assigned by the Clinical Director.

Requirements

• Bilingual in Spanish and English.
• Master's Degree strongly preferred in Marriage and Family Therapy, Psychology, Social Work, or a Bachelor's degree in a related behavioral health field.
• Certification as an SUD counselor with one of the California-approved addiction counselor certification entities (i.e., CADTP, CAADE, or CCAPP).
• A minimum of 4 years of management and/or clinical experience.

Nice-to-haves

• Knowledge of the disease model and the 12-Step model.
• Excellent written and verbal communication skills.
• Skilled in client relations, diplomacy, and problem solving.
• Excellent time management and project management skills.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• 401(k) 4% Match
• Dependent health insurance coverage
• Vision insurance
• 401(k) matching
• Loan forgiveness
• Life insurance
• Paid sick time