Summer 2025 Intern - Product Strategy & Research Analyst

Salesforce • San Francisco, CA

437d • $120,640 - $135,200

About The Position

The Research Intern position at Salesforce is designed for individuals pursuing a PhD or Master's degree, focusing on generating insights that inform design, development, and business decisions across various product areas. Interns will work closely with cross-functional teams to advocate for users, contribute to internal tooling, and help product teams build effective tools based on user needs. This role offers a unique opportunity to make a tangible impact on the company's future while gaining valuable experience in research methodologies and user advocacy.

Requirements

• Enrolled and working towards obtaining a PhD or Master's degree in Computer Science, Information Science, Psychology, Sociology, Statistics, Economics, Mathematics, or Human Computer Interaction (HCI)
• Must be attending a college or university in North America
• Working knowledge of quantitative research methods, statistical analysis, data visualization, and relevant data tools like Excel, R, SQL, and Python
• Experience working with large datasets to generate insights about user behavior and attitudes
• Familiarity with qualitative user research methods (e.g., usability testing, interviews, heuristic evaluations, contextual inquiry, task analysis) and experimental design
• Strong project management skills
• Effective interpersonal, communication, and collaboration skills

Nice To Haves

• Experience with relational databases and database management
• Knowledge of an object-oriented programming language (Java, Python, Ruby, etc.)

Responsibilities

• Leverage a broad range of methods to generate insights that drive design, development, and business decisions
• Collaborate closely with Design, Product Management, and Engineering to generate impactful insights
• Design surveys and experiments, perform statistical analyses, and visualize information
• Process, clean, and analyze data
• Translate user needs and business requirements into tactical plans
• Lead and successfully execute plans through strong collaboration and leadership
• Assess internal tooling needs for our product teams and identify opportunities to scale the impact of our research insights
• Effectively deliver research findings and recommendations

Benefits

• Job shadowing
• Mentorship programs
• Talent development courses
• Health insurance
• Paid holidays
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Publishing Industries
• Education Level: Master's degree