About The Position

The Product Manager Intern at T-Mobile is a 12-week paid learning experience designed for individuals eager to dive into the world of product management and AI tools. This role focuses on supporting product managers in delivering features and improvements, analyzing data to enhance AI product experiences, and engaging with customers to understand their needs. Interns will gain hands-on experience, develop meaningful skills, and contribute to innovative projects that impact customer experiences in the wireless industry.

Requirements

  • Always learning and curious
  • Strives to deliver outcomes aligned with broader team and company strategy.
  • Proven track record to work constructively with diverse skill set of team members.
  • Proven contribution towards solving real problems through a data driven, iterative, technological solution.
  • Data Driven: Past success solving customer experience problems by diving deep into data.
  • Demonstrating impact through on technical software driven projects (school work, side projects, or similar are acceptable).
  • Working on Bachelor's or Graduate degree in technology field, or equivalent experience is preferred.

Responsibilities

  • Support product roadmap and work with Product Managers to deliver features and improvements.
  • Review product experiences and propose plans to improve and execute.
  • Work with product managers to learn about the end to end feature release.
  • Build documentation and communication that enable stakeholders to understand the product experiences.
  • Dive deep into data to find opportunities of improvements.
  • Review AI product experiences and suggest improvements to help us get closer to our best experience promise.
  • Communicate update requirements with cross-functional stakeholders and build consensus towards an outcome driven experimentation approach.
  • Dive deeply into technical troubleshooting, including reviewing operational data, when necessary, to keep the team on track.
  • Dedicate time to understand customers, actively meeting with them to build deeper empathy and understand their needs and priorities.

Benefits

  • Paid internship
  • Hands-on experience
  • Networking opportunities
  • Mentorship from T-Mobile employees
  • Opportunity to work on impactful projects

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What This Job Offers

Job Type

Full-time

Career Level

Intern

Industry

Telecommunications

Education Level

Bachelor's degree

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