Navy Federal Credit Union - Vienna, VA

posted 3 months ago

Full-time - Intern
Vienna, VA
Credit Intermediation and Related Activities

About the position

The Chief of Staff (CoS) for the Integrated Strategic Engagement team at Navy Federal plays a pivotal role in supporting the President & CEO, Chief Operating Officer, and the senior executive leadership team. The primary goal of this position is to drive strategic engagement and communication with all internal and external stakeholders. The selected Summer Associate will collaborate closely with leadership and various partners to support key priorities, including operational, strategic, and efficiency management. This role is designed to champion and challenge change initiatives and projects while developing and strengthening essential internal and external relationships. All assignments and projects will align with these priorities, fostering connection and empowerment across the organization. The Summer Associate will be responsible for monitoring and maintaining project and program schedules, documentation, and progress, providing regular status updates to leadership. This includes appropriately escalating project issues for resolution and collaborating with various staff levels to accomplish tasks and assignments. The role also involves identifying and recommending process improvements, conducting research for reference material preparation, and creating, updating, and maintaining foundational documents and executive summaries. Additionally, the associate will manage CoS SharePoint content, perform access updates, draft email communications for the CoS team, and ensure effective communication of materials shared by the CoS Office. Participation in the planning, development, implementation, and maintenance of new and existing programs is also a key aspect of this position.

Responsibilities

  • Monitor and maintain project/program schedule, documentation, and progress and provide regular status updates.
  • Appropriately escalate project issues to leadership for resolution.
  • Collaborate with various levels of staff to accomplish tasks/assignments.
  • Identify and recommend process improvements to leadership.
  • Conduct research for preparation of reference material.
  • Create, update, and maintain foundational documents and executive summaries/briefs.
  • Create and maintain CoS SharePoint content and perform access updates.
  • Draft email verbiage to be sent by CoS team to internal and external contacts.
  • Ensure clear, concise, and effective communication of material shared by CoS Office.
  • Participate in planning, development, implementation, and maintenance of new and existing programs.

Requirements

  • Currently pursuing a bachelor's or master's degree in Project Management, Communications, Organizational Development, Business Administration, or other related field.
  • Familiarity with project/program management processes and methodologies.
  • Exposure to working and participating in cross-functional, multi-dimensional teams and projects.
  • Exposure to working with diverse internal and external contacts.
  • Ability to compile, organize, and present information clearly and concisely.
  • Familiarity with PCs and Microsoft Office Suite products such as Word, Excel, and PowerPoint.
  • Effective skills exercising initiative and using good judgment to make sound decisions.
  • Effective organizational, planning, and time management skills.
  • Effective verbal and written communication skills with the ability to compose correspondence that adheres to grammar and Navy Federal writing style and standards.
  • Experience managing multiple priorities independently and/or in a team environment to achieve goals with a high degree of accuracy.
  • Experience in researching, compiling, and documenting data, business processes, and workflow.
  • Basic skills in capturing and translating processes and requirements into easily understood terms.
  • Basic analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships.

Benefits

  • Highly competitive pay
  • Generous benefits and perks
  • Recognition as one of the Best Companies for Latinos to Work for 2024
  • Ranked in Computerworld® Best Places to Work in IT
  • Listed in Forbes® 2024 America's Best Large Employers
  • Recognized in Forbes® 2023 The Best Employers for New Grads
  • Included in Fortune Best Workplaces for Millennials™ 2023
  • Ranked in Fortune Best Workplaces for Women ™ 2023
  • Listed in Fortune 100 Best Companies to Work For® 2024
  • Recognized by Military Times 2023 Best for Vets Employers
  • Named in Newsweek Most Loved Workplaces
  • Awarded Ripplematch Campus Forward Award - Excellence in Early Career Hiring
  • Ranked in Yello and WayUp Top 100 Internship Programs
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