Summer Associate Internship (Digital Payments Operations Analyst)

$54,995 - $80,496/Yr

Navy Federal Credit Union - Vienna, VA

Full-time - Intern

Vienna, VA

Credit Intermediation and Related Activities

About the position

The Summer Associate Internship for Digital Payments Operations Analyst at Navy Federal focuses on enhancing money movement experiences for members. The role involves analyzing data, understanding operational needs, and supporting the implementation of innovative payment solutions. The internship is designed to provide students with hands-on experience in a hybrid work environment, working closely with various teams to optimize operational structures and support capabilities.

Responsibilities

• Assess the Digital Payments Operations current organization structure against future core strategies and capabilities roadmap.
• Analyze current production data and industry best practices to identify opportunities for production optimization and fraud minimization.
• Understand business unit dependencies and how Digital Payments strategies affect operational design.
• Develop recommendations for team formations, shift patterns, and communication strategies.
• Present findings from data analysis and research to management, including senior executives.
• Participate in the day-to-day strategy, analysis, and operations of the team.

Requirements

• Currently pursuing a bachelor's or master's degree in a related field.
• Experience with operational research, analysis, organizational design, and process improvement.
• Experience using data and analytic tools such as Excel, PowerBI, SQL, SPSS Modeler, R, or Tableau.
• Good communication and presentation skills.
• Ability to work independently and think outside of the box.
• Strong strategic, operational, and analytical thinking skills.
• Basic knowledge of financial services/payments is a plus.

Nice-to-haves

• Experience with data storytelling and organizational design.
• Familiarity with the payments landscape and industry trends.

Benefits

• Competitive pay
• Generous benefits and perks
• Hybrid workplace flexibility