Navy Federal Credit Union - Winchester, VA
posted about 2 months ago
The Summer Associate Internship for the Digital Payments Operations Analyst at Navy Federal Credit Union is designed for students pursuing a degree in a related field. This 12-week internship program will commence in May 2025 and conclude in August 2025. The role is part of the Digital Payments Operations group, which is focused on implementing real-time payment capabilities through the RTP network and FedNow, as well as supporting existing services like Zelle and WebBill Pay. The intern will work in a flexible hybrid environment, collaborating closely with the Product Strategy team and the Business Operations Analysis team. The primary responsibilities of the Summer Associate will include analyzing historical data, implementation schedules, and industry benchmarks to recommend optimal operational support structures. The intern will assess the current organizational structure of Digital Payments Operations against future strategies and capabilities, identifying trends and emerging requirements that necessitate operational support. This role will also involve analyzing production data and industry best practices to identify opportunities for production optimization, fraud identification, and personnel training. Additionally, the Summer Associate will develop recommendations for team formations, shift patterns, and communication strategies that align with strategic initiatives. The intern will be expected to present findings from data analysis and research to management, including senior executives, and will participate in the day-to-day strategy and operations of the team. Strong analytical skills are essential, as the intern will need to connect data details to broader business trends to formulate data-driven recommendations.