Navy Federal Credit Union - Vienna, VA

posted 3 months ago

Full-time - Intern
Vienna, VA
Credit Intermediation and Related Activities

About the position

Navy Federal's Membership Division is dedicated to achieving the corporate strategic objectives of growing the membership base, enhancing member engagement, personalizing offers and experiences, and consistently serving member needs worldwide through all channels. In a competitive and rapidly changing financial services industry, the Membership Division aims to ensure that every potential and existing member views Navy Federal as their preferred financial institution. The division employs promotions, incentives, and highly competitive rates to drive growth, while world-class member service keeps members satisfied and engaged with the Navy Federal family. The Membership Division sees itself as the hub and heart of the credit union, collaborating with both internal and external partners to ensure Navy Federal's success. The Summer Associate Internship will be conducted in a flexible hybrid manner, with the intern reporting to leadership at the headquarters in Vienna, VA. The intern will be responsible for analyzing data and competitive trends to identify areas of opportunity and create recommendations to influence decision-makers. Key focus areas may include generating personalized insights through segmentation and member research, evaluating the FinTech landscape, and analyzing data to develop recommendations based on a comprehensive understanding of internal and external considerations. The ideal candidate will be a strong data storyteller, a quick learner who can grasp the evolving product strategy, and someone who can connect the details in the data to broader business trends to identify data-driven recommendations that yield results.

Responsibilities

  • Assess the competitive landscape and emerging financial technology players to identify best practices, shifting trends, and areas of opportunity
  • Analyze member data to understand, predict and identify opportunities to influence member behavior through predictive and prescriptive analytics
  • Develop recommendations for strategic initiatives or program changes to various aspects of the Membership lifecycle based on findings
  • Support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable
  • Develop and present proposal on findings from analysis and research to management up to and including senior executives
  • Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team

Requirements

  • Currently pursuing a bachelor's or master's degree in a related field
  • Experience with research, analysis, and data manipulation
  • Experience using data and analytic tools such as: PowerBI, SQL, Python, R, Tableau, or Databricks
  • Good communication and presentation skills
  • Comfort working with large datasets and telling stories with data
  • Ability to work independently and think outside of the box
  • Strong strategic, critical, and analytical thinking skills
  • Basic knowledge of financial services/payments is preferred

Benefits

  • Highly competitive pay
  • Generous benefits and perks
  • Recognition as one of the best companies for Latinos to work for in 2024
  • Ranked among the best places to work in IT by Computerworld®
  • Listed as one of America's Best Large Employers by Forbes® in 2024
  • Recognized as the Best Employers for New Grads by Forbes® in 2023
  • Included in Fortune's Best Workplaces for Millennials™ 2023
  • Ranked in Fortune's Best Workplaces for Women ™ 2023
  • Listed in Fortune's 100 Best Companies to Work For® 2024
  • Recognized by Military Times as Best for Vets Employers in 2023
  • Named as one of Newsweek's Most Loved Workplaces
  • Awarded the Ripplematch Campus Forward Award for Excellence in Early Career Hiring
  • Ranked in the Top 100 Internship Programs by Yello and WayUp
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