Summer Associate Internship (Membership - Business Intelligence Analyst)

Navy Federal Credit Union - Vienna, VA

Full-time - Intern

Vienna, VA

Credit Intermediation and Related Activities

About the position

The Summer Associate position at Navy Federal's Membership Division is a 12-week internship program designed for students pursuing a degree. The role focuses on analyzing data and competitive trends to identify opportunities for growth and engagement within the membership base. The intern will work in a hybrid environment, reporting to leadership at the headquarters in Vienna, VA, and will be involved in strategic initiatives that influence decision-making through data-driven insights.

Responsibilities

• Assess the competitive landscape and emerging financial technology players to identify best practices, shifting trends, and areas of opportunity.
• Analyze member data to understand, predict, and identify opportunities to influence member behavior through predictive and prescriptive analytics.
• Develop recommendations for strategic initiatives or program changes to various aspects of the Membership lifecycle based on findings.
• Support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable.
• Develop and present proposals on findings from analysis and research to management up to and including senior executives.
• Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team.

Requirements

• Currently pursuing a bachelor's or master's degree in a related field.
• Experience with research, analysis, and data manipulation.
• Experience using data and analytic tools such as PowerBI, SQL, Python, R, Tableau, or Databricks.
• Good communication and presentation skills.
• Comfort working with large datasets and telling stories with data.
• Ability to work independently and think outside of the box.
• Strong strategic, critical, and analytical thinking skills.

Nice-to-haves

• Basic knowledge of financial services/payments is preferred.

Benefits

• Highly competitive pay
• Generous benefits and perks
• Recognition as one of the best companies for various demographics and categories.