Navy Federal Credit Union - Vienna, VA

posted 3 months ago

Full-time - Intern
Vienna, VA
Credit Intermediation and Related Activities

About the position

Navy Federal's Membership Division is dedicated to achieving the corporate strategic objectives of growing the membership base, enhancing member engagement, personalizing offers and experiences, and consistently serving member needs worldwide through all channels. In a competitive and rapidly evolving financial services industry, the Membership Division aims to ensure that every potential and existing member views Navy Federal as their preferred financial institution. The division employs promotions, incentives, and highly competitive rates to drive growth, while world-class member service fosters a strong sense of belonging within the Navy Federal family. The Membership Division positions itself as the hub and heart of the credit union, collaborating with both internal and external partners to ensure Navy Federal's success. The Summer Associate role is designed for individuals who will work in a flexible hybrid manner, reporting to leadership at the headquarters in Vienna, VA. The responsibilities of this position include analyzing data and competitive trends to identify areas of opportunity and creating recommendations to influence decision-makers. Key focus areas may involve generating personalized insights through segmentation and member research, evaluating the FinTech landscape, and analyzing data to develop recommendations based on a comprehensive understanding of internal and external considerations. A strong data storyteller is essential for this role, as is the ability to quickly learn and adapt to the evolving product strategy, connecting detailed data insights to broader business trends to formulate data-driven recommendations that yield results.

Responsibilities

  • Assess the competitive landscape and emerging financial technology players to identify best practices, shifting trends, and areas of opportunity.
  • Analyze member data to understand, predict, and identify opportunities to influence member behavior through predictive and prescriptive analytics.
  • Develop recommendations for strategic initiatives or program changes to various aspects of the Membership lifecycle based on findings.
  • Support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable.
  • Develop and present proposals on findings from analysis and research to management up to and including senior executives.
  • Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team.

Requirements

  • Currently pursuing a bachelor's or master's degree in a related field.
  • Experience with research, analysis, and data manipulation.
  • Experience using data and analytic tools such as PowerBI, SQL, Python, R, Tableau, or Databricks.
  • Good communication and presentation skills.
  • Comfort working with large datasets and telling stories with data.
  • Ability to work independently and think outside of the box.
  • Strong strategic, critical, and analytical thinking skills.
  • Basic knowledge of financial services/payments is preferred.

Benefits

  • Highly competitive pay
  • Generous benefits and perks
  • Recognition as one of the Best Companies for Latinos to Work for 2024
  • Ranked in Computerworld® Best Places to Work in IT
  • Listed in Forbes® 2024 America's Best Large Employers
  • Recognized in Forbes® 2023 The Best Employers for New Grads
  • Included in Fortune Best Workplaces for Millennials™ 2023
  • Ranked in Fortune Best Workplaces for Women ™ 2023
  • Listed in Fortune 100 Best Companies to Work For® 2024
  • Recognized by Military Times 2023 Best for Vets Employers
  • Awarded Newsweek Most Loved Workplaces
  • Received Ripplematch Campus Forward Award - Excellence in Early Career Hiring
  • Ranked in Yello and WayUp Top 100 Internship Programs
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