Navy Federal Credit Union - Winchester, VA

posted about 2 months ago

Full-time - Intern
Winchester, VA
Credit Intermediation and Related Activities

About the position

The Summer Associate Internship in the Savings and Membership Department (SMD) at Navy Federal Credit Union is designed for students who are currently pursuing a degree in relevant fields such as Adult Learning, Education, Instructional Design/Technology, Human Capital Management, Industrial-Organizational Psychology, or Organizational Leadership. This 12-week internship program, commencing in May 2025 and concluding in August 2025, offers a unique opportunity for interns to engage in impactful projects that contribute to the overall mission of the department. The SMD Learning Solutions team plays a crucial role in enhancing the skills and engagement of the workforce by focusing on training, facilitation, documentation, communication, and change management needs. The Summer Associate will assist in refining insights gained through data collection and analysis, providing project support, and understanding the impacts on knowledge transfer, upskilling, engagement, and employee development. Interns will have the chance to work on various projects, including project/data support for major SMD strategic initiatives such as the Membership Onboarding Reimagined Experience, assisting in the preparation for the QA function of SMD Learning Solutions, and contributing to personalized learning and automation projects. Additionally, the role involves supporting workforce planning and data analytics projects, which are essential for the department's growth and efficiency. The internship is structured to provide students with meaningful work experiences that will enhance their professional skills and prepare them for future careers in the field.

Responsibilities

  • Support uploading of data and content into tools that will provide long-term automated solutions in the learning function
  • Catalogue existing active content and backlog of work for prioritization and execution
  • Examine errors, production rates, and coaching opportunities database to determine linkage to learning, learning gaps, and learning reinforcement needs vs. performance issues
  • Assist with data mining and data entry
  • Assist with project tracking and logistics for any of the SMDLS active projects
  • Assist with monthly reporting
  • Assist Sr. Learning Solutions Architect on a project to map all of our existing learning artifacts to roles and identify gaps

Requirements

  • Currently pursuing a degree in Adult Learning, Education, Instructional Design/Technology, Human Capital Management, Industrial-Organizational Psychology, Organizational Leadership, or other related degree
  • Project management or coordination experience
  • Data visualization experience
  • Effective skill in presenting at and/or facilitating meetings
  • Experience working with ambiguous problems
  • Strong communication and presentation skills

Nice-to-haves

  • Knowledge of adult learning and change management principles

Benefits

  • Highly competitive pay
  • Generous benefits and perks
  • Recognition as one of the Best Companies for Latinos to Work for 2024
  • Ranked in Computerworld® Best Places to Work in IT
  • Listed in Forbes® 2024 America's Best Large Employers
  • Recognized in Forbes® 2023 The Best Employers for New Grads
  • Included in Fortune Best Workplaces for Millennials™ 2023
  • Ranked in Fortune Best Workplaces for Women ™ 2023
  • Listed in Fortune 100 Best Companies to Work For® 2024
  • Recognized by Military Times 2023 Best for Vets Employers
  • Included in Newsweek Most Loved Workplaces
  • Awarded Ripplematch Campus Forward Award - Excellence in Early Career Hiring
  • Ranked in Yello and WayUp Top 100 Internship Programs
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