Walgreens Boots Alliance - Southwest Oklahoma City, OK
posted 29 days ago
Full-time - Intern
Southwest Oklahoma City, OK
Health and Personal Care Retailers
About the position
The Pharmacy Intern position is designed for individuals enrolled in a pharmacy program who are eager to learn and provide exceptional patient experiences. The intern will assist pharmacists and pharmacy team members in compliance with state and federal regulations, while gaining hands-on experience in pharmacy operations and customer service. This role emphasizes the importance of customer engagement, operational support, and personal development within the pharmacy setting.
Responsibilities
- Engage customers and patients by greeting them and offering assistance with products and services.
- Resolve customer issues and answer questions to ensure a positive customer experience.
- Model and share customer service best practices with all team members.
- Develop strong relationships with customers.
- Assist in the practice of pharmacy under the supervision of the pharmacist.
- Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform duties assigned by the pharmacist in accordance with Walgreens standard operating procedures.
- Assist pharmacists and healthcare providers in delivering patient care and services.
- Report prescription errors to the pharmacist on duty.
- Register all related sales on the assigned cash register and handle cash as required.
- Assist customers in locating products in the OTC aisle.
- Handle telephone calls that do not require the personal attention of the pharmacist.
- Support Pharmacy Department in inventory management activities.
- Maintain cleanliness and orderliness of the Pharmacy Department.
- Complete special assignments and other tasks as assigned.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Fluency in reading, writing, and speaking English is required (except in Puerto Rico).
- Willingness to work a flexible schedule, including evening and weekend hours.
