Express Employment Professionals - Kalispell, MT

posted 3 months ago

Full-time
Kalispell, MT
Administrative and Support Services

About the position

Express Employment Professionals is seeking a Summer Reservations/Data Entry Clerk for a local company in the Flathead Valley. This position is ideal for individuals looking to gain experience in a dynamic office environment while providing essential support to the team. The role involves a variety of general office duties, including answering phone calls, responding to voicemails and emails, and handling general inquiries from customers. The successful candidate will be responsible for preparing confirmation letters, processing payments, and tracking and maintaining detailed reservation information. Additionally, the clerk will be tasked with maintaining both electronic and paper filing systems to ensure that all records are organized and easily accessible. The work schedule for this position is designed to provide a balanced work-life experience, with shifts on Saturday and Sunday from 9:00 AM to 6:00 PM, and Monday through Wednesday from 9:30 AM to 6:30 PM. Thursdays and Fridays are designated as days off, allowing for a long weekend every week. This role is perfect for someone who is detail-oriented and excels in communication and customer service, as these skills are crucial for effectively managing reservations and assisting clients. The position offers an opportunity to work closely with a local company, contributing to the community while developing valuable skills in data entry and office management.

Responsibilities

  • General office duties
  • Answer phone calls, voicemails, and emails
  • Handle general questions from customers
  • Prepare confirmation letters
  • Process payments
  • Track and maintain detailed reservation information
  • Maintain electronic and paper file systems

Requirements

  • Must excel in communication
  • Strong customer service skills
  • Excellent phone etiquette
  • Computer and internet savvy
  • Detail-oriented
  • Experience with Outlook, Word, and Excel
  • Typing speed of 45 words per minute
  • Data Entry Alpha Numeric speed of 8000 Kph

Benefits

  • Locally owned
  • Support from Express Employment Professionals in finding job fit
  • No fees for services and support
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