Strawberry Hill USA - Charlotte, NC

posted 23 days ago

Full-time - Mid Level
Charlotte, NC
Real Estate

About the position

Superica Strawberry Hill is seeking a General Manager to lead all aspects of restaurant operations in a dynamic and positive environment. The role involves overseeing the team, managing service quality, and ensuring guest satisfaction while fostering a supportive workplace culture.

Responsibilities

  • Lead all aspects of restaurant operations.
  • Monitor the restaurant's performance and service quality.
  • Control seating and oversee menu changes.
  • Hire, train, and develop all staff members.
  • Anticipate guests' needs to ensure total satisfaction.
  • Conduct daily meetings to foster a positive work environment.

Requirements

  • 2 years of experience in restaurant operations management.
  • Progressive restaurant experience preferred, with at least 5 years in senior management.
  • Strong team leadership skills.
  • Experience in hiring and training staff.
  • Ability to develop and modify menus.
  • Excellent guest satisfaction focus.
  • Strong performance monitoring skills.
  • Effective communication and interpersonal skills.

Benefits

  • Major Medical, Dental, Vision, Life Insurance
  • Paid Time Off
  • Childbirth Recovery Leave
  • Parental Leave
  • Long-term Retention bonuses
  • 50% discount at all Rocket Farm Restaurants
  • Specialized leadership classes at Rocket Farm University
  • Employee-led Mentorship programs
  • Advisory Council and Safety Committee
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