Supervising Administrative Assistant III - CAFL Boston

Committee For Public Counsel Services - Boston, MA

Full-time

Boston, MA

Professional, Scientific, and Technical Services

About the position

The Supervising Administrative Assistant III plays a crucial role in the Children and Family Law Division of the Committee for Public Counsel Services (CPCS) in Boston. This position supports attorneys and social workers in providing legal representation and advocacy for children and parents involved in the child welfare and family regulation system. The role emphasizes the importance of equal justice and human dignity, ensuring that clients receive the necessary support to achieve their legal and life goals.

Responsibilities

• Supervising Administrative Assistant (AA) staff including preparation of annual performance evaluations, approval of time & attendance, and professional training.
• Delegating administrative support work in the office to AA staff.
• Supporting the Attorney-in-Charge on day-to-day duties of running the office as well as special projects and coordinating communication, support, and resources with HR, Facilities, and IT.
• Managing the AA staff on opening and closing case files, maintaining open case files, and filing, scanning and shredding of closed cases.
• Participating in the recruitment, selection, and hiring process of office AA staff.
• Providing administrative support, including word and data processing, filing, copying, scanning, and handling correspondence.
• Coordinating and assisting with projects relating to personnel management, program evaluation, and other areas.
• Creating statistical reports regarding attorney caseloads and disposition of cases and maintaining data collected.
• Planning, coordinating, and calendaring meetings and events.
• Assisting with other projects to improve the quality of legal representation and to enhance client services.
• Ensuring that office systems and agency procedures and practices are administered effectively; communicating effectively with internal and external contacts at all levels.
• Assisting with front desk coverage including all receptionist responsibilities as needed.
• Maintaining and updating department websites.
• Other duties as assigned.

Requirements

• Associates degree in a related area.
• At least three years of full-time, or equivalent part-time, experience in administrative work.
• An equivalent combination of education, experience, and skills.

Nice-to-haves

• Strong communication, organizational and detail skills.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to establish effective working relationships and to work as a team member.
• Flexibility, and strict adherence to confidentiality.
• Typing skill of 50 to 60 wpm preferred.
• Familiarity with advanced Word formatting and editing, and Microsoft Excel.
• Legal office experience a plus.
• Foreign language skills are strongly preferred.