Supervisor, Accounts Receivable

$70,057 - $81,311/Yr

Taylormade Golf Company - Carlsbad, CA

Full-time - Mid Level

Carlsbad, CA

Amusement, Gambling, and Recreation Industries

About the position

The Supervisor, Accounts Receivable position at TaylorMade Golf involves leading the North America Accounts Receivable team, overseeing cash application, claims, and deduction management to support significant annual receipts. The role requires managing a team of five, ensuring the integrity of cash processes, and collaborating with various stakeholders to resolve issues and improve processes.

Responsibilities

• Supervises the AR team responsible for applying payments to account receivable balances.
• Manages daily workloads, timecards, training, and performance reviews of the team.
• Partners with the commercial team in support of National Accounts and ecommerce.
• Acts as the primary point of contact for Chase Bank and reviews daily lockbox files to resolve transmission and reporting errors.
• Supports annual revenue and escheat property audits.
• Directs the research of all claims requiring documentation for customer credit and collection data.
• Initiates the processing of monthly finance charges.
• Oversees the accounts receivable refund process and system workflow.
• Monitors the E-Commerce transaction process and collaborates with IT for system performance.
• Reviews monthly reports on Unapplied Cash and Credit Balances and makes recommendations.
• Develops and implements A/R reporting to understand the company's cash position and drive improvements.
• Manages the input, assessment, and approval of credit adjustments.
• Liaises with the accounting team for month-end closings and reconciliation of A/R.
• Enables a service-focused team approach and supports via individual and team KPI goals.
• Leads, builds, develops, and motivates a strong team to perform at the highest level.

Requirements

• High school degree required; Bachelor's degree in finance, accounting or similar field preferred.
• 5+ years' progressive experience in Accounts Receivable required.
• 3+ years' supervisory experience preferred.
• Strong written and verbal communication skills.
• Strong command of AR acumen and standard operating procedures.
• Ability to move from tactical to strategic thinking.
• High attention to detail to ensure accuracy in invoice payments and financial records.
• Strong understanding of accounting principles and practices, including billing procedures and credit control.
• Proficiency in Microsoft 365 (e.g., Outlook, Oracle EBS, Business Object) with advanced skills in Excel data management.

Nice-to-haves

• Working knowledge in Billtrust, GetPaid, and Cash App Connect is a plus.
• Ability to work efficiently and accurately in an atmosphere of frequent interruption.
• Interpersonal skills suited to dealing courteously and professionally with cross-functional teams and external customers.

Benefits

• Health insurance
• Paid holidays
• Paid time off