Supervisor, Annuity Client Services/Call Center
Constellation Energy•Cincinnati, OH
476d•$65,000 - $81,000
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About The Position
The Supervisor, Annuity Customer Service is responsible for leading the Annuity Customer Service (ACS) call center team to ensure efficient operations and exceptional customer service for clients, agents, and the distribution team. This role involves coaching team members, monitoring performance, resolving escalated issues, conducting quality assurance, and fostering a culture of continuous improvement.
