Supervisor - chick-fil-A (Part-Time, Variable Hour) New

$31,200 - $37,502/Yr

Utah Valley University - Orem, UT

Part-time - Entry Level

Orem, UT

Educational Services

About the position

The Chick-fil-A Supervisor at Utah Valley University is a part-time role focused on leading day-to-day operations, ensuring high-quality customer service, and maintaining food safety standards. This position offers an opportunity to develop leadership skills while working in a dynamic university environment, closely collaborating with the Chick-fil-A Manager to uphold service excellence and operational efficiency.

Responsibilities

• Manages the operation to meet University, Dining Services, and customer needs.
• Hires, trains, and schedules employees for food operations; trains employees on customer service and cash handling procedures.
• Develops work schedules for service personnel, enforces adherence to schedules, and evaluates employee performance.
• Ensures all workers have current Food Handler Permits and performs duties according to health department guidelines.
• Orders food commodities for operation and verifies their receipt.
• Handles customer problems that arise, focusing on client satisfaction and service.
• Establishes and maintains food handling and safety standards for the Food Services operation.
• Monitors food handling and safety standards and ensures compliance with established standards.
• Evaluates sales and marketing plans and adjusts for seasonal business fluctuations.
• Audits cash handling procedures and takes appropriate action when necessary.
• Observes price fluctuations in food cost and informs the Director.
• Initiates action plans from reports and financial statements to maintain fiscal operational success.
• Performs other duties as assigned.

Requirements

• Graduation from an accredited institution with a bachelor's degree in a related field or a combination of education and/or experience totaling 4 years.
• Must have and be willing to obtain a current Utah County Food Handlers permit or Servsafe Food Managers Certification.

Nice-to-haves

• Graduation from an accredited institution with an associate's degree in Hospitality Management or a related field.
• Any combination of education and/or experience totaling two years related to the summary of duties.