Supervisor - chick-fil-A (Part-Time, Variable Hour)

$31,200 - $37,502/Yr

Utah Valley University - Orem, UT

Part-time - Entry Level

Orem, UT

Educational Services

About the position

The Chick-fil-A Supervisor at Utah Valley University is a part-time role focused on delivering exceptional service while managing day-to-day operations. This position involves developing leadership skills, overseeing staff scheduling, and ensuring high-quality standards in customer service and facility maintenance. The supervisor will work closely with the Chick-fil-A Manager to ensure smooth operations and compliance with food service policies in a supportive university environment.

Responsibilities

• Manages the operation to meet University, Dining Services, and customer needs.
• Hires, trains, and schedules employees for food operations; trains employees on customer service and cash handling procedures.
• Develops work schedules for service personnel and enforces adherence to schedules.
• Evaluates and counsels employee performance.
• Ensures all workers have current Food Handler Permits and comply with health department guidelines.
• Orders food commodities and verifies their receipt.
• Handles customer problems and focuses on client satisfaction.
• Establishes and maintains food handling and safety standards.
• Monitors food handling and safety standards to ensure compliance.
• Identifies problems and ensures corrections are made according to standards.
• Evaluates sales and marketing plans and adjusts for business fluctuations.
• Audits cash handling procedures and takes appropriate action when necessary.
• Observes price fluctuations in food cost and informs the Director.
• Initiates action plans based on reports and financial statements.

Requirements

• Graduation from an accredited institution with a bachelor's degree in a related field or a combination of education and/or experience totaling 4 years.
• Must have or be willing to obtain a current Utah County Food Handlers permit or Servsafe Food Managers Certification.

Nice-to-haves

• Graduation from an accredited institution with an associate's degree in Hospitality Management or a related field or a combination of education and/or experience totaling 2 years.

Benefits

• Part-time flexible hours
• Competitive pay ranging from $15.00 to $18.03 per hour