Supervisor Coding- Physician Rev Cycle Coding

$62,358 - $89,648/Yr

UNC Health - Chapel Hill, NC

Full-time - Mid Level

Hybrid - Chapel Hill, NC

10,001+ employees

Ambulatory Health Care Services

About the position

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. This position supervises a staff of medical coders, either inpatient or outpatient, and related support positions across all entities that are owned or managed that have opted into shared services. The role involves overseeing the centralized coding and support staff who are primarily remote across the health care system. Responsibilities include monitoring and managing work schedules, attendance, and performance of the coding staff, as well as motivating, counseling, and disciplining as needed. The supervisor will also be responsible for recruiting, skills testing, interviewing, selecting, and hiring new coding and support staff. In addition to supervisory duties, the supervisor serves as a primary resource for coding staff regarding coding conventions and guidelines, as well as HCS specific guidelines and processes. This includes researching coding guidelines and payer requirements to respond to coding questions, monitoring coder productivity, and managing day-to-day coding operations. The supervisor will communicate process and policy changes, develop and revise new and existing policies and procedures, and perform employee performance evaluations with the development of goals and standards. Identifying areas of opportunity for improvement in quality and performance is also a key responsibility, coordinating with the Training and Quality team when necessary. The role requires generating and building reports for productivity and disease or procedure reporting as needed to manage the coding process and respond to internal and external requests. The supervisor will work with other departments on key initiatives such as mortality reviews and performance improvement projects. Additionally, managing outside contract coding resources may be necessary to meet HCS goals, and participation in DRG reconciliation between coding and Clinical Documentation Integrity is expected.

Responsibilities

• Supervises the centralized coding and support staff who are primarily remote across the health care system, including monitoring and managing work schedules, attendance, and performance.
• Motivates, counsels, and disciplines staff as needed; recruits, skills tests, interviews, selects, and hires new coding and support staff.
• Serves as a primary resource for coding staff regarding coding conventions and guidelines, researching coding guidelines and payer requirements as necessary.
• Monitors coder productivity and manages day-to-day coding operations.
• Communicates process and policy changes, develops and revises new and existing policies and procedures, and performs employee performance evaluations with goal development.
• Identifies areas of opportunity for improvement in quality and performance, coordinating with the Training and Quality team when necessary.
• Generates and builds reports for productivity and disease or procedure reporting as needed.
• Works with other departments on key initiatives such as mortality reviews and performance improvement projects.
• Manages outside contract coding resources as needed to meet HCS goals and participates in DRG reconciliation.

Requirements

• Bachelor's degree in Health Information Management or equivalent combination of education, training, and experience.
• Successful completion of the UNC HCS Coder IP or OP Proficiency Test as applicable.
• Must have one of the following certifications: AHIMA certification and credential or AAPC certification and credential.
• If a Bachelor's degree: Three (3) years of experience at the Lead or Senior Medical Coder level in medical coding.
• If an Associate's degree: Seven (7) years of medical coding experience with at least three (3) years of experience as lead or senior medical coder level.
• If a High School diploma or GED: Eleven (11) years of medical coding experience with at least three (3) years of experience as lead or senior medical coder level.
• Strong knowledge of ICD-10/PCS/CPT/HCPCS coding and billing compliance (MS-DRGs/IPPS, APC/OPPS) with excellent analytical and data mining skills.
• Ability to effectively participate and supervise projects, plan and implement programs, and evaluate outcomes.
• Ability to effectively supervise and direct various levels of staff (including on-site and remote) as well as manage vendor relationships and expectations.
• Strong communication skills, both written and verbal.
• Effective organizational skills, time management, management of multiple priorities, and strong project management skills.
• Ability to interpret federal and state regulations as they relate to coding and compliance.