Supervisor - Commissions

Verizon Communications - Lake Mary, FL

Full-time - Mid Level

Remote - Lake Mary, FL

Telecommunications

About the position

The Supervisor - Commissions at Verizon plays a critical role in ensuring that sales colleagues are compensated accurately for their performance. This position involves managing the commissions compensation process, implementing changes based on new compensation plans, and leading a team of Analysts and Senior Analysts. The role requires a focus on compliance with contractual agreements and sales compensation plans, as well as streamlining processes through technology to enhance efficiency and accuracy.

Responsibilities

• Ensure sales colleagues are compensated accurately for their performance.
• Analyze and process commission payments and statements within established timeframes.
• Implement procedures and controls for commission processes.
• Lead a team of Analysts and Senior Analysts to deliver commissions services.
• Manage the commissions compensation process and implement changes based on new compensation plans or contracts.
• Identify improvement opportunities and contribute to the design of new processes or procedures.
• Collaborate with Finance Operations and Commissions team, outsourcing partners, and sales stakeholders.
• Research, analyze, and validate compensation payments and discrepancies.
• Complete processing steps for commission adjustments and corrections by deadlines.
• Maintain communication with customers and sales management regarding compensation disputes.
• Participate in User Acceptance Testing for new or modified systems.
• Analyze reports for managers or agents and provide recommendations.
• Ensure compliance with internal policies and external regulations.

Requirements

• Four or more years of relevant experience in Finance, Accounting, or Finance Ops.
• Experience in Compensation Billing and Order Entry systems.
• Master's degree in Accounting, Finance, or a related field (preferred).
• Professional certification (e.g., CPA, CMA) (preferred).
• Experience in the technology or telecommunications industry (preferred).
• Experience with Google Suite, Knime, and Tableau (preferred).
• Experience managing a team (preferred).
• Proficiency in MS Office, especially Excel, Access, and PowerPoint.
• Broad range of skills within the finance discipline.
• Experience with SQL/Cognos (preferred).

Nice-to-haves

• Experience in improving quality and increasing productivity.
• Ability to provide leadership in a cross-functional environment.

Benefits

• Competitive salary range of $108K - $136K per year.
• Hybrid work environment with defined work location and work from home options.