Publicis Groupe - Chicago, IL
posted about 2 months ago
The Digital Investment Supervisor at Starcom plays a pivotal role in managing day-to-day investment operations for Digital Media across various client teams. This position is designed for individuals who are eager to learn and grow within the digital media landscape, as it involves working on a diverse range of accounts and understanding the intricacies of digital systems, data requirements, and media buying structures. The Supervisor will be instrumental in implementing process improvements that enhance operational efficiency and effectiveness in digital buying, client billing, and digital reconciliation. In this role, the Supervisor will have the opportunity to engage in cross-agency projects that align with business goals for both Starcom and its clients. This collaborative environment fosters the development of innovative solutions to operational challenges, ensuring that the agency remains at the forefront of digital media investment. The Supervisor will also serve as a key escalation point for troubleshooting operational issues, providing guidance and support to internal teams and external partners. The position requires a strong focus on data integrity and the ability to develop processes that ensure accurate reporting and delivery validation. The Supervisor will maintain relationships with vendors, ensuring that contracts and terms are properly managed, and will oversee vendor-side billing to clear open items efficiently. Additionally, the role involves mentoring and developing junior team members, fostering a team-oriented culture within the larger Investment Operations team.