Supervisor, Ground Operations

$60,000 - $72,000/Yr

Veho Tech - Framingham, MA

Full-time - Mid Level

Framingham, MA

Support Activities for Transportation

About the position

The Ground Operations Supervisor at Veho is a hands-on leadership role responsible for overseeing warehouse operations and staff development. This position focuses on ensuring operational excellence, coaching team members, and maintaining safety standards while processing packages efficiently. The supervisor will work closely with warehouse associates to foster a positive work environment and drive continuous improvement in logistics operations.

Responsibilities

• Thrive in a fast-paced environment that demands quick thinking and physical agility.
• Plan and prioritize team and business initiatives, navigating technology platforms to manage operational challenges.
• Assess operational needs swiftly and work cross-functionally to ensure seamless operations while prioritizing safety.
• Ensure on-time delivery and exceed expectations of customers, clients, and employees in an ever-changing environment.
• Effectively schedule shifts based on operational hours and projected volume.
• Coach, train, and develop team members to enhance their skills and performance.
• Lead a team with values-based leadership to achieve key KPIs and metrics for the operation.
• Demonstrate teamwork and partner cross-functionally to ensure overall operational success.

Requirements

• Minimum of 1 year of previous experience in management in logistics, operations, or a related field is preferred.
• Proficient in technology platforms and tools relevant to logistics operations.
• Strong problem-solving skills and attention to detail in a fast-paced, physically demanding environment.
• Commitment to delivering exceptional experiences to team members and driver partners.
• Ability to pass a comprehensive background check.
• Willingness to work flexible hours, including nights, holidays, and weekends, as required.

Benefits

• Competitive equity package
• Comprehensive medical, dental, and vision coverage
• 401k
• Unlimited PTO