Supervisor, Hub Administration

American Airlines Group - Chicago, IL

Full-time - Mid Level

Chicago, IL

Air Transportation

About the position

The Supervisor of Hub Administration at Envoy Air Inc. is responsible for managing the coordination of operations within a designated functional area, with a strong emphasis on safety and compliance with federal regulations. This role involves overseeing compliance-related tasks, ensuring team training is up-to-date, and supervising the Environmental Department Coordinator. The position also includes administrative duties, agent observations, and maintaining inventory control, all while providing outstanding service in a fast-paced airline environment.

Responsibilities

• Manage coordination of overall operations within an assigned functional area.
• Focus on safety and compliance with EGOM and federal regulations.
• Oversee compliance-related items to ensure they are current.
• Ensure all training is current for the team on a regular basis.
• Monitor AA ICM audit oversight of all required functions and ensure documentation is completed in accordance with ICM guidelines.
• Supervise the Environmental Department Coordinator to ensure all regulations and environmental oversight of the station are current.
• Conduct agent observations and associated activities, facilitating local training programs, scheduling, and manpower utilization.
• Maintain supplies/inventory control logs.
• Prepare customer correspondence, investigate discrepancies, and compile statistical data for reports.
• Assist management in the completion of administrative duties and perform agent work as required.

Requirements

• Must be able to perform all duties under sometimes stressful conditions.
• Must be subjected to engine fumes, vehicle emissions, dust, engine noise, and de-icing fluids.
• Must be able to work with minimal supervision and be self-motivated.
• Must be GSC and Environmental qualified.
• Minimum age of 18.
• High school diploma or GED equivalent; college degree preferred.
• Valid state driver's license.
• Possess the legal right to work in the United States.
• Must be able to read, write, fluently speak, and understand English; Spanish preferred in Caribbean bases.
• Demonstrates above average qualities of leadership, initiative, and judgment.
• Must perform job functions in variable weather and environmental conditions.
• Must be able to lift bags weighing up to 75lbs.
• Ability to work rotating shifts including weekends, holidays, and days off.

Nice-to-haves

• College degree preferred.
• Previous public contact experience preferred.

Benefits

• Employee flight privileges within the American Airlines global network.
• Training and development programs to advance career.
• Comprehensive health and life benefits (subject to location).