Supervisor - Inventory Control

Phillips Pet Food & Supplies • West Sacramento, CA

2d • $70,000 - $75,000 • Hybrid

About The Position

The Inventory Control & Quality Supervisor is responsible for ensuring inventory accuracy and quality execution across assigned warehouse locations. This role provides hands-on leadership to Inventory Control teams, drives compliance with inventory and quality standards, and partners cross‑functionally to reduce shrink, damages, and customer credits. Success in this role requires strong analytical skills, collaboration, and a commitment to continuous improvement.

Requirements

• High school diploma or GED required
• 3–5 years of inventory control, quality, or warehouse operations experience, including leadership or lead-level responsibility.
• Proven experience with inventory accuracy, damage reduction, and quality handling practices.
• Proficiency in Microsoft Excel and Microsoft Office
• Ability to travel 50–75% between assigned facilities and work a flexible schedule.
• Ability to work in warehouse environments, including prolonged standing/walking and lifting up to 50 lbs.

Nice To Haves

• associate or bachelor’s degree preferred
• WMS experience (A+/AS400 or similar) preferred
• Strong analytical, organizational, and problem-solving skills with attention to detail.

Responsibilities

• Lead and oversee cycle counts, variance research, reconciliations, and investigations to maintain inventory accuracy.
• Monitor shrink, bin integrity, and inventory compliance metrics; drive corrective actions to prevent repeat issues.
• Track and communicate site-level inventory performance and trends.
• Oversee outbound quality execution, including damage reduction, pallet quality, and adherence to handling standards.
• Ensure proper documentation, disposition, and traceability of damaged, expired, recalled, or non-sellable product.
• Support resolution of customer credits, returns, quality holds, and vendor-related quality issues.
• Supervise, coach, and develop Inventory Control Associates and site IC Leads.
• Train teams on inventory and quality SOPs, reinforcing accuracy, documentation, and accountability.
• Partner with Operations leadership to promote shared ownership of inventory and quality results.
• Conduct audits to ensure adherence to policies, procedures, and quality standards.
• Identify trends and root causes related to discrepancies, damages, or quality defects.
• Recommend and support process improvements and regional initiatives focused on accuracy, shrink, and damage reduction.
• Serve as a key contact for inventory and quality-related questions and escalations.
• Partner with Operations, Transportation, Customer Care, Category, and Purchasing teams to resolve issues and drive improvements.
• Communicate proactively regarding shortages, damages, infestations, and corrective actions.

Benefits

• Competitive Total Rewards
• Competitive compensation and benefits package designed to support the health, well-being, and long-term success of our team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED