Village Practice Management - Bend, OR
posted about 2 months ago
Full-time - Mid Level
Bend, OR
Ambulatory Health Care Services
About the position
The Office Supervisor plays a crucial role in ensuring the smooth operation of clinical settings by coordinating daily activities, supporting staff, and acting as a liaison between physicians and the team. This position is responsible for leadership, staff training, scheduling, compliance with policies, and enhancing patient care quality.
Responsibilities
- Provides leadership and support in day-to-day operations within the clinical setting.
- Ensures policies and procedures are communicated and adhered to by staff.
- Completes and manages Physician and staff monthly schedules, including PTO requests.
- Coordinates training for all staff and conducts annual performance evaluations.
- Implements action plans for clinical quality improvement processes at the POD level.
- Advances department technology and ensures proper use of Electronic Medical Records.
- Takes a lead role in POD program development to enhance clinical services and interdepartmental coordination.
- Ensures efficient office operations and compliance with SMG policies in collaboration with the physician POD Liaison.
- Maintains and expands staff competencies through ongoing education programs.
- Acts as a patient advocate and monitors departmental compliance with standards.
Requirements
- Associate's Degree required; Bachelor's Degree preferred.
- 2-4 years of related work experience required; 5-8 years preferred.
- Basic Life Support (BLS) certification required.
- Valid driver's license and auto insurance required.
- Advanced Cardiac Life Support (ACLS) certification required.
- Ability to communicate effectively in English, both orally and in writing.
- Strong interpersonal and organizational skills.
- Ability to perform diverse work assignments with high accuracy under time limitations.
- Knowledge of current nursing practices and protocols.
- Ability to lead and manage a team with Physicians.
Nice-to-haves
- COA Certification preferred for supervisory role within Ophthalmology.
Benefits
- Medical coverage
- Dental coverage
- Life insurance
- Disability insurance
- Vision insurance
- Flexible Spending Account (FSA) coverages
- 401k savings plan
