Supervisor, Outside Sales

$57,400 - $113,800/Yr

Spectrum - Chatsworth, CA

Full-time - Mid Level

Chatsworth, CA

10,001+ employees

Telecommunications

About the position

The position involves supervising a geographically assigned sales team focused on selling residential connectivity services. The role emphasizes enhancing customer experience, meeting sales goals, and developing team members' skills. It requires a charismatic leader who can manage projects, recruit and train staff, and collaborate with other departments to achieve business objectives.

Responsibilities

• Support efforts to simplify and enhance the customer experience.
• Meet and exceed budgeted headcount and sales goals.
• Recruit, interview, hire, and train Residential Connectivity Sales staff.
• Set clear expectations and hold employees accountable.
• Lead, guide, and develop Residential Connectivity Sales Specialists.
• Identify knowledge and training gaps and develop plans to address them.
• Familiarize with reporting and analytics to support business decisions.
• Collaborate with other departments to achieve goals and objectives.
• Communicate territory assignments to sales specialists.
• Monitor payroll processes and ensure timely commission payments.
• Handle employee relation issues, including performance appraisals and coaching.
• Complete administrative tasks related to sales activities.
• Maintain knowledge of product offerings and marketplace competition.
• Prepare reports as needed.

Requirements

• Ability to read, write, speak and understand the English Language.
• Excellent communication, interpersonal and organizational skills.
• Strong technical and computer skills.
• Ability to travel to assigned territories using a reliable personal vehicle.
• Ability to work outside for extended periods in any season.
• Familiarity with various consumer and commercial communications devices and software applications.
• Must be able to work non-traditional hours such as evenings and weekends.
• Valid driver’s license and satisfactory driving record.

Nice-to-haves

• Knowledge of Direct Sales practices.
• Experience with consumer education of products and services.
• Knowledge of cable or telecommunications services.
• Sales Supervisory experience preferred.

Benefits

• Comprehensive pay and benefits package.
• Incentive-based compensation such as bonuses.
• Commission earnings target starting at $57,600.