Supervisor, Patient Services
Akumin•Austin, TX
467d
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About The Position
The Patient Services Supervisor is responsible for overseeing the Patient Services team, ensuring efficient handling of incoming and outgoing calls related to scheduling medical scans, patient pre-registration, and reminder calls. This role involves organizing workflows, monitoring team performance, and ensuring adherence to established policies and procedures to achieve service goals and objectives. The supervisor will also be involved in hiring, performance reviews, coaching, and development of team members, while maintaining high standards of customer service.
