Supervisor, Production - 2nd Shift

VSE - Bloomfield, CT

Full-time - Mid Level

Bloomfield, CT

101-250 employees

Professional, Scientific, and Technical Services

About the position

The Production Supervisor is responsible for the effectiveness, efficiency, and integrity of the day-to-day operations of the 2nd shift of the MRO site. The person will be a hands-on leader providing direction, coaching, and management to the team. The position is both strategic and detail-oriented, with proven operations, supply chain, and technical experience in an aerospace MRO environment.

Responsibilities

• Establish operational standards for cost control, waste reduction, quality, safety, and delivery.
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
• Work closely with the General Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Work closely with the Materials Manager to ensure effective utilization of inventory and supplies.
• Prioritize production throughput and execute multi department expedite plans with department leads.
• Plan and direct the installation, testing, operation and maintenance of facilities and equipment as well as assist with new product development and integration into production.
• Determine staffing and training needs to meet budgetary targets.
• Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations.
• Interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments.
• Customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations.
• Demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team.
• Strong Verbal and written communications skills.
• Training skills necessary to provide employee training.
• Planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting.
• Computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email, and web-based applications as well as other operating systems used to manage the maintenance work.
• Other duties as assigned.

Requirements

• Bachelor's degree or an additional 3 years of specific work experience in lieu of degree
• 6 years of relevant/technical work experience & 3+ years of leadership experience
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook and scheduling applications
• Attention to small details as well as strong math skills.
• Effective verbal and written communication skills.
• Ability to pass additional background check as required by customer; as applicable.

Nice-to-haves

• Master's degree
• 9+ years of operational work experience
• 6+ years in the aviation industry
• 6+ years in a supervisory position

Benefits

• Paid Time Off
• Paid Maternity Leave
• Paid Bonding Leave
• Employee Assistance Program
• Tuition Reimbursement for Undergrad, Technical, and Graduate Programs
• 401(k)
• Employee Stock Purchase Plan
• Health, Dental, and Vision Care
• HSA, FSA, and Dependent Care plans
• Short-Term and Long-Term disability insurance
• Competitive salaries