Supervisor Residential Case Management - MCCC

$56,648 - $56,648/Yr

Indy Gov - Indianapolis, IN

Full-time - Mid Level

Indianapolis, IN

About the position

The Supervisor of Residential Case Management at Marion County Community Corrections (MCCC) is responsible for overseeing the performance of team leaders and front-line team members. This role focuses on community supervision as an alternative to incarceration, utilizing evidence-based practices and comprehensive case management. The incumbent ensures public safety, team-member safety, and adherence to policies while managing client cases and operational activities within the agency.

Responsibilities

• Responsible for the daily supervision and performance of assigned team-members
• Assists in personnel matters of recruitment, promotion, and disciplinary processes
• Implements, updates, and enforces agency policies, procedures, and standards
• Supervises the screening process for all Community Corrections referrals and ensures coordination with local and out of county and state entities regarding placement
• Ensures case manager capacity levels are sufficient for placements, as much as possible
• Provides input for development and assists with review of policies and procedures relating to Community Corrections case management, security, safety, and maintenance
• Responsible for ensuring policies and procedures are properly enforced and are consistent with all federal, state, and local laws and regulations
• Responsible for ensuring emergency plans are in place and team-members are trained
• Ensure internal and external problems, conflicts, and issues are dealt with appropriately through the use of investigation, fact finding, interviews, and analysis of information
• Ensures accountability and oversight over the work release population
• Checks the certification of team-members by the court
• Represents the agency to other agencies, groups, boards, businesses, and the public
• Acts as a liaison responding to questions, problems, and concerns of other agencies and divisions, courts, vendors, and community individuals, program and agencies
• Prepares statistical data and reports to summarize and evaluate program performance
• Develops and writes policies, procedures, and grant reports for the agency
• Responds to citizen and client grievances relating to the agency
• Reviews and monitors client treatment plans and programs, schedules clients for programs, client participation, and ensures compliance to program rules and regulations
• Ensures clients are referred to programming based upon criminogenic need or court order
• Attends court hearings and proceedings regarding program candidates
• Participates in the staffing of cases, and supervises and reviews recommendations for referrals
• Monitors client to supervisor ratios and client violations of program specifications
• Utilizes and ensures team-members utilize the Eight Principles of Effective Intervention daily while working with clients
• Utilizes positive reinforcement in an attempt to achieve repeat prosocial behavior

Requirements

• Bachelor's degree in Criminal Justice, Business Management, or related field
• Two (2) years of experience working in criminal justice or corrections facilities
• Ability to communicate effectively both orally and in writing
• Skill in establishing cost effective programs and quality control
• Knowledge and abilities in leadership, management, personnel and process performance measurement
• Knowledge of investigative principles and practices used in ensuring compliance with appropriate state and federal laws
• Emotional intelligence when dealing with people of all backgrounds
• Knowledge and use of Microsoft Office
• Must have and maintain a valid driver's license

Nice-to-haves

• Master's degree in Criminal Justice, Business Management, or related field
• One (1) year of experience working in criminal justice or corrections facilities

Benefits

• Health insurance
• Paid holidays
• Flexible scheduling
• Professional development opportunities