Supervisor Systems Management - E&EA

Dakota County Minnesota • West Saint Paul, MN

395d • $75,760 - $118,375

About The Position

The Supervisor of Systems Management for Employment and Economic Assistance (EEA) at Dakota County is responsible for overseeing the Mail Room team, which includes managing document ingestion, processing, and indexing. This role requires a strong leadership presence on-site at the Northern Service Center, ensuring that the team operates efficiently and effectively while maintaining high standards of support for the department. The position also involves exploring technology solutions and leading quality improvement efforts within the team.

Requirements

• Bachelor's degree in business or related field.
• Minimum of two years of supervisory experience or experience leading project teams with progressive levels of responsibility.
• Experience working with document management systems.
• Experience with OnBase as an electronic document management software.

Nice To Haves

• Experience overseeing mailroom and/or document operations of a department.
• Experience developing a collaborative team environment.
• Experience working in MAXIS, MMIS, and METS systems.
• Experience working in APPL PEND process of DHS CAF and other applicable applications.

Responsibilities

• Lead quality improvement efforts for areas of responsibility.
• Explore and recommend technology solutions and/or automation of key processes.
• Supervise a team of Mailroom & Application Research staff to maintain a high-level of support to the entire department.
• Prioritize and assign work, conduct performance evaluations, ensure staff are trained, and maintain a healthy and safe working environment.
• Act as the Subject Matter Expert (SME) of document management for the department.
• Manage development of planned and ad hoc reports and share findings effectively.

Benefits

• Competitive salary range of $75,760 - $118,375 annually.
• Full-time position with a supportive work environment.
• Opportunities for professional development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees