Supervisor, Total Rewards

$87,157 - $108,946/Yr

Austin Community College District - Highland, IL

Full-time - Mid Level

Highland, IL

10,001+ employees

Educational Services

About the position

The Total Rewards Supervisor at Austin Community College is a vital member of the HR Shared Services team, responsible for overseeing the administration of Total Rewards programs, including compensation, benefits, wellness, accommodations, and employee recognition. This role ensures operational excellence by coordinating with various HR functions and supporting cross-departmental service delivery, while also providing leadership and compliance oversight within the Shared Services model.

Responsibilities

• Collaborate with the HR Shared Services Manager to align Total Rewards operations with broader goals.
• Work closely with the Shared Services Supervisor to ensure coordination between benefits, compensation, and HR support functions.
• Act as a liaison between the Total Rewards team and other HR units to deliver cohesive HR services.
• Supervise a team of subject-matter experts in benefits administration, compensation, wellness initiatives, accommodations, and employee recognition.
• Provide training, coaching, and mentorship to team members for their professional growth.
• Monitor workload distribution and collaborate with the Shared Services Supervisor to address resource challenges.
• Serve as a member of the Extended Leadership Team to align Total Rewards initiatives with organizational goals.
• Oversee the delivery of benefits programs, including retirement plans and health insurance.
• Coordinate job classifications, salary adjustments, and pay equity analyses with the HR Shared Services Manager.
• Ensure effective execution of wellness and employee recognition programs.
• Maintain consistent documentation and processes across Total Rewards areas.
• Ensure compliance with federal, state, and local laws related to Total Rewards programs.
• Conduct audits and reviews to ensure accuracy and policy adherence.
• Monitor HR data entry and maintenance for accuracy, resolving discrepancies promptly.
• Develop tracking systems for data integrity and compliance with College policies.
• Generate reports and analyze data for insights into Total Rewards performance.
• Contribute to refining HR Shared Services processes by identifying inefficiencies.
• Partner with the Shared Services Supervisor to implement process improvements and cross-train team members.
• Assist with the rollout of new technologies and tools within Shared Services.
• Serve as a primary contact for employees regarding benefits, compensation, and leave inquiries.
• Coordinate with external vendors to resolve issues and improve service delivery.
• Assist with training and communications regarding Total Rewards programs.

Requirements

• Three years of experience in benefits, compensation, or Total Rewards administration.
• One year of experience in a supervisory or team leadership role.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Nice-to-haves

• Experience in higher education HR or a similarly complex organization.
• Familiarity with cross-functional HR operations within a Shared Services model.
• Experience managing customer service centers and ticketing systems.
• Professional certification in HR or Total Rewards (e.g., SHRM-CP, SHRM-SCP, CEBS, CCP).

Benefits

• Competitive salary range of $87,157 - $108,946.
• Professional development opportunities.
• Health insurance coverage.
• Retirement plans.